Closed ebraker closed 2 years ago
dustymc
commented
5 years ago I'll probably need whatever your javascript console spits out - this looks like a problem with your browser/network/etc.
I went to http://arctos.database.museum/guid/UCM:Obs:AC-280, clicked media, drug an image in, it uploaded...
... clicked create and...
Let me know if you want me to delete that - or you can just change the URLs to stuff in https://web.corral.tacc.utexas.edu/arctos-s3/ebraker/2018-10-03/.
ebraker
commented
5 years ago Hmmm. Here is the info from the console:
Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive. (unknown) Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified (unknown) Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified (unknown) Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified (unknown) Content Security Policy: Couldn’t parse invalid host 'report-sample' (unknown) Empty string passed to getElementById(). upLinkMedia.cfm Empty string passed to getElementById(). upLinkMedia.cfm An error occurred executing the cmd_copy command: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIController.doCommand]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://global/content/globalOverlay.js :: goDoCommand :: line 84" data: no] globalOverlay.js:86 Empty string passed to getElementById(). upLinkMedia.cfm Empty string passed to getElementById(). upLinkMedia.cfm Empty string passed to getElementById(). upLinkMedia.cfm Error: Could not establish connection. Receiving end does not exist. h0-main.js:1:763
dustymc
commented
5 years ago Is this still a problem?
AJLinn
commented
5 years ago I've been uploading media from the object detail page all week and haven't had any troubles. Maybe a bit on the slow side, but all images have been uploaded fine.
Jegelewicz
commented
5 years ago I uploaded one image today and it was a little slow, but it worked.
ebraker
commented
5 years ago Yes, still buggy. I have tried to upload media for 7 records this morning. Two worked successfully after ~4 minutes. My other 5 are still stalled after ~20 minutes. Eventually I get this error: ERROR: The request has exceeded the allowable time limit Tag: cffile;
dustymc
commented
5 years ago https://web.corral.tacc.utexas.edu/arctos-s3/ebraker/2018-11-06/
It's not terribly surprising if 6M files are timing something out - I tried to reload one and it timed out for me as well. I'll see if I can figure out how to extend the timeout. In the meantime, you might try the ZIP loader or SCP.
ebraker
commented
5 years ago Ok. Thanks. Even the <3M are timing out as well. I can try the ZIP loader.
dustymc
commented
5 years ago Tagging this as infrastructure limited, although I suspect the limitations are between users and TACC. It's not clear to me what we can do from here, other than recommend SCP for "large" files (where "large" is likely highly variable and dependent on user environment).
acdoll
commented
3 years ago @dustymc , I'm having the same issue. I drag and drop, the status bar quickly fills to the right, I briefly see a checkmark, and then it just sits there. It's a small file (636KB), so it doesn't seem like a timeout issue. I know I've had this problem in the past (pre-PG). Is this the console info you want to see?:
dustymc
commented
3 years ago It works for me, even in Chrome, but at test.
Yes that's the console but your image is pretty fuzzy.
Did your initial filename have a comma? Seems to be a chrome bug with similar behavior around that.
I think there's some potential for this to be related to https://github.com/ArctosDB/arctos/issues/2889 but I can't confirm.
Can you find your file on https://web.corral.tacc.utexas.edu/arctos-s3/?
If you want to send the file and enough info for me to recreate I can try to do so.
acdoll
commented
3 years ago Sorry I tried to copy and paste the console, but it wasn't catching everything.
DMNS:Mamm:19749:1 Failed to load resource: the server responded with a status of 404 (Not Found)
ajax.js?v=10.3266:71 Uncaught DOMException: Blocked a frame with origin "https://arctos.database.museum" from accessing a cross-origin frame.
at HTMLDocument.
acdoll
commented
3 years ago It is in that TACC directory: https://web.corral.tacc.utexas.edu/arctos-s3/acdoll/2020-08-05/ZM_19749_Mormoops_megalophylla.jpg but I can't find it through Arctos media search.
ZM.19749_Mormoops megalophylla.zip Trying to attach to: https://arctos.database.museum/guid/DMNS:Mamm:19749
dustymc
commented
3 years ago I was able to attach that - the Media probably needs edited.
Do you have any extensions installed, and what's in the sources tab of your console? This is something like an issue Carla was having, where some extension was doing crazy things.
acdoll
commented
3 years ago Not much for extensions - maybe the Norton Security Toolbar? The only others are: Google Docs Offline, Docs, Sheets, Slides, and Gliffy Diagrams.
In sources: arctos.database.museum Norton Security Toolbar code.jquery.com fonts.googleapis.com fonts.gstatic.com maps.googleapis.com maps.gstatic.com www.google-analytics.com about:blank dialog (upLinkMedia.cfm) placeholder.html
Issue Documentation is http://handbook.arctosdb.org/how_to/How-to-Use-Issues-in-Arctos.html
Describe the bug When I drag an image into the Add Media box ("Option 1: Upload Media") in a specimen record, it fails to auto-create a URL (seems to load the image but does not progress to next step where I would fill in the image metadata and add the images to the record)
To Reproduce Record UCM:Obs:AC-280
Screenshots
Desktop (please complete the following information): tried both Firefox and Chrome
Priority I would like to have this resolved by date: Nov 1, 2018