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AresValley / Artemis

Radio Signals Recognition Manual
https://aresvalley.github.io/Artemis/
GNU General Public License v3.0
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4.0 RC1/RC2 Does not launch on Windows 10 after install #43

Closed dmaltsiniotis closed 1 month ago

dmaltsiniotis commented 1 month ago

I have downloaded the latest RC, and after installation, a window quickly appears then closes right away. The application does not seem to launch correctly after fresh install. Is there something I can to do provide more details or logs? There is nothing in the Application or System event logs about a crash or issue. There are no log files in the Artemis directory either.

OS: Windows 10 Pro 22H2 RAM: 64 GB CPU: 18 Core Intel 7980XE

Thank you,

-DM

AresValley commented 1 month ago

Thanks for the report! Something that may have changed, and I only just noticed, was the release of Nuitka 2.3 (which happened a few hours ago), and all the tests on the machines available to me use the latest version that was available, 2.2.3. I just rebuilt the program with Nuitka 2.3 and it seems to work normally but I need to do more extensive testing. In the meantime, I forced the standard output and error generation in the folder where Artemis is installed. You can find artemis.out.txt and artemis.err.txtwhen running the software. The latter should contain something useful in case of a crash. Just download the updated installer again to give it a try.

dmaltsiniotis commented 1 month ago

Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated:

image

0RedCell0 commented 1 month ago

Team Artemis,the "update" executable gets highlighted by VIRUSTOTAL as Malware/Trojan...On Jun 3, 2024, at 12:38, Demetri @.***> wrote: Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.***>

AresValley commented 1 month ago

Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated:

image

@dmaltsiniotis thanks for all the details. Now I am pretty sure it has something to do with Nuitka. With Artemis 3 we were usued to package the software with pyinstaller but now has been changed to Nuika for several reasons. However, if it becomes problematic I can revert to the old packaging option. To confirm the cause of the problem you can try to run the code directly from source following the instructions in documentation

AresValley commented 1 month ago

Team Artemis,the "update" executable gets highlighted by VIRUSTOTAL as Malware/Trojan...On Jun 3, 2024, at 12:38, Demetri @.> wrote: Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.>

@0RedCell0 thanks for letting me know. This is a very well known problem of nuitka and Windows (https://nuitka.net/user-documentation/common-issue-solutions.html#windows-virus-scanners) and it is simply a false positive. Only 1 out of 74 antivirus detects it as a false positive so not bad at all to be honest (https://www.virustotal.com/gui/file/4c194876cac0defb7fc05777fdb175394ccc6f4054fb09f71ed4d2dbfa465274).

On the other hand, can you give me more details about the executable 'update' and can you share me the link of virustotal because I cannot see any scans done before of the artemis executables nor the installer...

dmaltsiniotis commented 1 month ago

Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated: image

@dmaltsiniotis thanks for all the details. Now I am pretty sure it has something to do with Nuitka. With Artemis 3 we were usued to package the software with pyinstaller but now has been changed to Nuika for several reasons. However, if it becomes problematic I can revert to the old packaging option. To confirm the cause of the problem you can try to run the code directly from source following the instructions in documentation

Okay so I tried a few things:

1) Running from source, the app works great with no issues.

2) I used the Windows PowerShell build scripts to build a fresh app.dist with Nutika, and I launched from the app.dist folder, and that also worked (albeit with a slight issue of not being able to download the database.

I'm not sure why the published release version isn't working for me.

AresValley commented 1 month ago

@dmaltsiniotis Good news! I was able to reproduce the problem, so I labeled this issue as a confirmed bug. The problem is the installation path 'C:\Program Files (x86)\Artemis'. Artemis is not able to start and any out and err files are created in the folder. The program file and program files (x86) directories seem to show the same behavior but any other installation folders (not system protected, of course) seems to works fine. If you want to temporary solve the problem just install Artemis in the standard C:\Users\$USER\AppData\Local\Programs folder or any other one of your choice (desktop, documents, etc)

dmaltsiniotis commented 1 month ago

@dmaltsiniotis Good news! I was able to reproduce the problem, so I labeled this issue as a confirmed bug. The problem is the installation path 'C:\Program Files (x86)\Artemis'. Artemis is not able to start and any out and err files are created in the folder. The program file and program files (x86) directories seem to show the same behavior but any other installation folders (not system protected, of course) seems to works fine. If you want to temporary solve the problem just install Artemis in the standard C:\Users\$USER\AppData\Local\Programs folder or any other one of your choice (desktop, documents, etc)

Sounds good, thank you for helping me work through the analysis!

AresValley commented 1 month ago

Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated: image

@dmaltsiniotis thanks for all the details. Now I am pretty sure it has something to do with Nuitka. With Artemis 3 we were usued to package the software with pyinstaller but now has been changed to Nuika for several reasons. However, if it becomes problematic I can revert to the old packaging option. To confirm the cause of the problem you can try to run the code directly from source following the instructions in documentation

Okay so I tried a few things:

  1. Running from source, the app works great with no issues.
  2. I used the Windows PowerShell build scripts to build a fresh app.dist with Nutika, and I launched from the app.dist folder, and that also worked (albeit with a slight issue of not being able to download the database.

I'm not sure why the published release version isn't working for me.

Thanks to you for the quick reply and all the really precious testing you have done! Now I think I have sufficient material to work with in order to solve this issue. One last thing: do you still have issue to download the SigID database from the installed version or it is a common problem of all the version you have (running Artemis from source and from the binary)?

0RedCell0 commented 1 month ago

Aloha!

Stand by brother...more data and screenshots on da way!

🤙🏽 Dominik WB2CAT

On Jun 3, 2024, at 13:07, Marco Dalla Tiezza @.***> wrote:

Team Artemis,the "update" executable gets highlighted by VIRUSTOTAL as Malware/Trojan...On Jun 3, 2024, at 12:38, Demetri @.> wrote: Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: @.>

Thanks for letting me know. This is a very well known problem of nuitka and Windows (https://nuitka.net/user-documentation/common-issue-solutions.html#windows-virus-scanners) and it is simply a false positive. Only 1 out of 74 antivirus detects it as a false positive so not bad at all to be honest (https://www.virustotal.com/gui/file/4c194876cac0defb7fc05777fdb175394ccc6f4054fb09f71ed4d2dbfa465274).

On the other hand, can you give me more details about the executable 'update' and can you share me the link of virustotal because I cannot see any scans done before of the artemis executables nor the installer...

0RedCell0 commented 1 month ago

Absolutely!  As a Ham Radio Operator I deeply respect your work & time!!On Jun 3, 2024, at 13:43, Demetri @.***> wrote:

@dmaltsiniotis Good news! I was able to reproduce the problem, so I labeled this issue as a confirmed bug. The problem is the installation path 'C:\Program Files (x86)\Artemis'. Artemis is not able to start and any out and err files are created in the folder. The program file and program files (x86) directories seem to show the same behavior but any other installation folders (not system protected, of course) seems to works fine. If you want to temporary solve the problem just install Artemis in the standard C:\Users\$USER\AppData\Local\Programs folder or any other one of your choice (desktop, documents, etc)

Sounds good, thank you for helping me work through the analysis!

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

AresValley commented 1 month ago

Thanks, Dominik! I greatly appreciate the help. Artemis underwent a big change from version 3 to 4 so we have the usual problems that we also had during the launch of the previous version

dmaltsiniotis commented 1 month ago

Hi there, thanks for the super quick reply on this. I re-downloaded the RC2 release, ran the installer, and unfortunately still ran into some issues. The behavior is a little different now, the app still crashes on startup but now prompts me to optionally attach a debugger. Also, I looked in the install path (for me C:\Program Files (x86)\Artemis) and I don't see any artemis.out.txt or artemis.err.txt files generated: image

@dmaltsiniotis thanks for all the details. Now I am pretty sure it has something to do with Nuitka. With Artemis 3 we were usued to package the software with pyinstaller but now has been changed to Nuika for several reasons. However, if it becomes problematic I can revert to the old packaging option. To confirm the cause of the problem you can try to run the code directly from source following the instructions in documentation

Okay so I tried a few things:

  1. Running from source, the app works great with no issues.
  2. I used the Windows PowerShell build scripts to build a fresh app.dist with Nutika, and I launched from the app.dist folder, and that also worked (albeit with a slight issue of not being able to download the database.

I'm not sure why the published release version isn't working for me.

Thanks to you for the quick reply and all the really precious testing you have done! Now I think I have sufficient material to work with in order to solve this issue. One last thing: do you still have issue to download the SigID database from the installed version or it is a common problem of all the version you have (running Artemis from source and from the binary)?

I was able to download SigID database with no issues when running the app from source as well as after installing to a non-protected directory, all seems well. I suspect when I had issues, that it was related to some python module problems I had during the build process.

image

AresValley commented 1 month ago

The issue has been solved and was due to the fact that the Program Files and Program Files (x86) folder (as any other protected ones) allow read-only operations with normal privileges. Now Artemis uses a folder structure (OS dependant) that splits read/write ops and read-only operations: in this way you can install Artemis in any folder you wish without elevated privileges. This was a large issue remained unresolved from Artemis Mk.3

Everything has been documented here: https://aresvalley.github.io/Artemis/run_from_source/#folders-structure

It will be available in Artemis 4.0.0-RC3 very soon. Thanks for the help!