Arimoro2020 / Predicting_Churn_telecomUsers

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Exploratory Data Analysis & Visualization #2

Open Arimoro2020 opened 1 year ago

Arimoro2020 commented 1 year ago

Conclusion of EDA & Visualization:

No-TechSupport, Month-to-month Contract, Electronic check payment, & Yes-Phoneservices account for > 84% of all churn. To minimize churn it is recommended that the Telecom company provide Technical support to its customers readily, make available possible instant payment options for their convenience & create awareness about it , encourage more yearly contract option as against month-to-month contract, and also look to possible insufficient network coverage for phone services or provide incentives/packages to encourage usage.

Arimoro2020 commented 1 year ago
Arimoro2020 commented 1 year ago

Re-opened for more comments on code to makes it more human readable