Server keeps crashing[BUG]

[dsporcaro]

I've been testing the hosted server with a bunch of different kinds of data, trying to learn how to use it. About 1/3 times the server crashes. This is the latest error.

error details Unexpected token '<', "<!DOCTYPE "... is not valid JSON

[axiomofjoy]

@dsporcaro Can you provide some details on how you have hosted Phoenix and what action you take that causes the error message? For example, did you deploy on Kubernetes?

[dsporcaro]

Sorry, I was using the Arize hosted site. It happens nearly every time I run a process on google colab and try to view it on the Arize hosted portal. I finally gave up and just started using the local version, which is having no issues. I wish I could figure out what I'm doing that's consistent, but it happens so frequently in so many different settings that I'm having troubles pinpointing what's consistent.

David

On Wed, Jul 31, 2024 at 4:16 PM Xander Song @.***> wrote:

@dsporcaro https://github.com/dsporcaro Can you provide some details on how you have hosted Phoenix and what action you take that causes the error message? For example, did you deploy on Kubernetes https://docs.arize.com/phoenix/deployment/kubernetes?

— Reply to this email directly, view it on GitHub https://github.com/Arize-ai/phoenix/issues/4091#issuecomment-2261550825, or unsubscribe https://github.com/notifications/unsubscribe-auth/ACCLKQ6IM3CLCQOZDRMZZPDZPFO2LAVCNFSM6AAAAABLZJQJNCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENRRGU2TAOBSGU . You are receiving this because you were mentioned.Message ID: @.***>

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--T. S. Eliot

[axiomofjoy]

@dsporcaro Do you mind joining our Slack and sending me your signup email? We'll have the team take a look from there. https://join.slack.com/t/arize-ai/shared_invite/zt-2o2k8ulsh-HJ274czHc6sF61x5idIQtw

[exiao]

Fixed now until we see more reported examples!