search

Arize-ai / phoenix

AI Observability & Evaluation
https://docs.arize.com/phoenix
Other
3.46k stars 255 forks source link

[BUG] 502 when using `phoenix.Client` with hosted phoenix #4409

Open axiomofjoy opened 2 weeks ago

axiomofjoy commented 2 weeks ago

User sets their environment variables the same as they would to log traces to hosted Phoenix. They attempt to get traces from the API using the client get_trace_dataset or get_spans_dataframe method, but get a 502 from the API.

https://arize-ai.slack.com/archives/C04R3GXC8HK/p1724789781231059

image

image

image

@dsaks9

Context: https://arize-ai.slack.com/archives/C04R3GXC8HK/p1724789781231059

antoni0z commented 2 weeks ago

I have a related error which I will report in a separate issue and will link here, when self hosting + accesing from the client I get Interanl server error front the server while trying to get both spans and traces

antoni0z commented 2 weeks ago

Link the related bug here as its also self-hosting https://github.com/Arize-ai/phoenix/issues/4420

axiomofjoy commented 2 weeks ago

Thanks @antoni0z