Closed devinswett closed 4 years ago
Hello!
I've installed the plugin and have set it up with my Arlo domain, but whenever I attempt to synchronize I get an error, the Synchronization Failed.
When I check the log I see:
78 | 15364774 | Synchronization failed, please check the Log | 2020-11-06 20:16:16 77 | 15364774 | The import callback did not happen | 2020-11-06 20:16:16 76 | 15364774 | Maximum retry attempt reached for 'Download snapshot file' | 2020-11-06 20:16:16 75 | 15364774 | The import callback did not happen | 2020-11-06 20:16:16
Any advice on the issue would be greatly appreciated.
Thank you!
This is generally an issue with your hosting provider or setup. Could you contact Arlo Support by submitting a ticket: https://support.arlo.co/hc/en-gb/requests/new We can help you resolve it there. Thanks
Hello!
I've installed the plugin and have set it up with my Arlo domain, but whenever I attempt to synchronize I get an error, the Synchronization Failed.
When I check the log I see:
78 | 15364774 | Synchronization failed, please check the Log | 2020-11-06 20:16:16 77 | 15364774 | The import callback did not happen | 2020-11-06 20:16:16 76 | 15364774 | Maximum retry attempt reached for 'Download snapshot file' | 2020-11-06 20:16:16 75 | 15364774 | The import callback did not happen | 2020-11-06 20:16:16
Any advice on the issue would be greatly appreciated.
Thank you!