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Artemis-RGB / Artemis

Provides advanced unified lighting across many different brands RGB peripherals
https://artemis-rgb.com
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Artemis 2.0-e9eebc, build 20210604.1 Crashing Randomly #606

Open euwlo opened 3 years ago

euwlo commented 3 years ago

I am having force closes happening several times a day and could not find a solution.

If I check in the log there is no error or exception in there, is there a way to activate a more complete log?

Some seconds before the 2021-06-04 18:58:27.506 timestamp the app crashed, but there is no log of an event. Artemis log-20210604.log

Could it be an incompatibility between any of my devices?

Corsair k95 keyboard Asus TUF X570 Logitech G502

RobertBeekman commented 3 years ago

Hey,

Could you take a look at the Windows event logs? There might be some clues there :)

euwlo commented 3 years ago

I found this log, a crash of Artemis UI, coreclr.dll

LogWindows.txt

Is there something more I could send to help?

Lumiond commented 3 years ago

Looks like problem with asus sdk? (to SpoinkyNL - I continue my research of this problem and I have found something interesting, I post about it later) euwlo, do you use "static" profile or not?

euwlo commented 3 years ago

In Asus Aura Sync? No, I usually leave it in "Color Cycle" mode but is always overwritten by Artemis as soon as the system finish booting. In Artemis I am using a single layer with a noise effect.

Lumiond commented 3 years ago

Noise effect is key for crashing. Now we can use only static effect (one layer with solid brush for asus devices) or we can use openrgb instead aura and get full power of artemis. But I'm testing something now. If everything will be fine (at least after 2 hours I don't see crash) - than I have found solution for our problem. See more here: https://github.com/DarthAffe/RGB.NET/issues/222

euwlo commented 3 years ago

And how am I able to make OpenRGB find my motherboard and its leds? Should I uninstall AuraSync and Armoury Crate?

Lumiond commented 3 years ago

Just download openrgb and start it. Then tick your type of device and configure leds for it. About asus stuff: as you wish.

But you can wait a little. Maybe guys can fix asus problem soon. On my PC artemis with changes still work without crashes (with some changes in rgb.net, I try to fix myself without full understanding of rgb.net. I just check idea)

euwlo commented 3 years ago

It's been a lonnnnng time, but just to mention that it still crashes randomly and the culprit is definetly Asus software / plugin.

Without the Asus plugin active Artemis runs just fine. I activate it and Artemis crashes in less than an hour. =(

(Artemis Core version 1.0-ab04e9, build 20210820.1 branch refs/heads/master.)

Lumiond commented 3 years ago

Cause fix still testing and not in public. You can download test version from https://github.com/DarthAffe/RGB.NET/issues/222 For everything except keyboard it must work.

euwlo commented 3 years ago

Cause fix still testing and not in public. You can download test version from DarthAffe/RGB.NET#222 For everything except keyboard it must work.

Thx, I will test it.