please i want to delete mine and i cant
Error
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools>Add-ons menu item to disable some add-ons and restart Anki, repeat until you discover the add-on that is causing the problem.
When you've discovered the add-on that is causing the problem, please report the issue on the add-ons section of our support site.
Debug info:
Anki 2.1.40 (cf446733) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=True sv=1
Add-ons, last update check: 2021-02-16 16:50:46
Caught exception:
Traceback (most recent call last):
File "C:\Users\Mardan\AppData\Roaming\Anki2\addons21\1214357311__init__.py", line 415, in reset
shutil.rmtree(Setup.irFolder)
File "shutil.py", line 737, in rmtree
File "shutil.py", line 615, in _rmtree_unsafe
File "shutil.py", line 613, in _rmtree_unsafe
PermissionError: [WinError 32] The process cannot access the file because it is being used by another process: 'C:\Users\Mardan\AppData\Roaming\Anki2\addons21\1214357311\user_files\imageResizer.log'
please i want to delete mine and i cant Error An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed. If the issue only occurs when add-ons are enabled, please use the Tools>Add-ons menu item to disable some add-ons and restart Anki, repeat until you discover the add-on that is causing the problem. When you've discovered the add-on that is causing the problem, please report the issue on the add-ons section of our support site. Debug info: Anki 2.1.40 (cf446733) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2 Platform: Windows 10 Flags: frz=True ao=True sv=1 Add-ons, last update check: 2021-02-16 16:50:46
Caught exception: Traceback (most recent call last): File "C:\Users\Mardan\AppData\Roaming\Anki2\addons21\1214357311__init__.py", line 415, in reset shutil.rmtree(Setup.irFolder) File "shutil.py", line 737, in rmtree File "shutil.py", line 615, in _rmtree_unsafe File "shutil.py", line 613, in _rmtree_unsafe PermissionError: [WinError 32] The process cannot access the file because it is being used by another process: 'C:\Users\Mardan\AppData\Roaming\Anki2\addons21\1214357311\user_files\imageResizer.log'