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Artificial-Pancreas / iAPS

MIT License
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Random iAPS stoppage overnight #510

Closed sommerfami closed 2 months ago

sommerfami commented 7 months ago

IAPS has been shutting down randomly overnight and is stalled when opening in the morning. This has happened at least 4 times. I have screenshots and logs for two of the events which are attached. Upon waking I check iAPS first thing. It will be stalled with a Red Loop for greater than 300min and will not automatically reconnect. Function only regained after forcing communication with Dash through Test Beeps. I have been using iAPS since Nov 23. Previously Looped for 5 years and never had this happen. Dexcom G6 used in both Loop and iAPS. Same iphone 13 running iOS 17.2.1. iAPS ver 3.3.1? (sorry already deleted app. Build was 1-9-24). iAPS log.txt iAPS log02062024.txt log_prev.txt log.txt IMG_0950 IMG_0949 IMG_0948 IMG_0944 IMG_0943 IMG_0942 IMG_0941 IMG_0934 IMG_0933 IMG_0932 IMG_0923 IMG_0922 IMG_0921

sommerfami commented 7 months ago

I am not a developer but a simple user. @dnzyx (Dan Moody) suggested I post shots and logs here after reviewing. I am not good at this and I apologize for breaking any protocols or if some info is irrelevant (seems like some of the screenshots may not be related). The dates of the incidents were 2-6-24 and 1-14-24 which have both shots and logs. Your help is greatly appreciated. I have moved back to Loop temporarily until the source of these shutdowns can be determined.

Jon-b-m commented 7 months ago

Upon first look it looks like a CGM problem, as CGM readings are missing. Without a new fresh CGM reading iAPS will not loop . Is your transmitter getting old?

sommerfami commented 7 months ago

The transmitter had a month left on it at the time. I had been using Loop for 4 years without any connectivity issues like this. Been using iAPS for about a month when problems started creeping in. It is NOT a Dexcom problem. Been using that for about 10 years. Please read the logs if possible. I moved back to Loop because this is so disturbing. I saw another apparent case on FB and recommended submitting logs. I think this problem is out there and no one is reporting it because they get the same answer. It's Dexcom. No, it is iAPS when used with Dexcom.

Jon-b-m commented 7 months ago

Your screenshot for Dexcom app shows missed readings for 3-4 hours. IAPS gets its readings from listening at the Dexcom traffic. If no traffic(as your screenshot illustrates), no readings in iAPS (or Lin Loop app).