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ArtificialQualia / PyEveLiveDPS

PyEveLiveDPS (PELD) is a live DPS calculator and grapher for EVE Online
GNU General Public License v3.0
157 stars 27 forks source link

Not Character detected #87

Closed Kalmahar closed 11 months ago

Kalmahar commented 11 months ago

Hello, I have a problem with the PELD program to find my EvE Online characters.

I've tried everything but it doesn't change anything, I need help please. I'm on Steam, maybe the problem is there.

Thanks you so much and fly safe o/

I very want this application for my EvE stream <3

ArtificialQualia commented 11 months ago

Hi, I'm going to need a bit more information to be able to help you. Could you please follow these instructions so I can take a look at the logs:

  1. Open Windows File Explorer
  2. Put %APPDATA%\PELD into your File Explorer navigation bar
  3. Drag the PELD.log file from that folder into a reply to this issue

It would also be helpful if you could do the same for the latest EVE Gamelog file, as sometimes CCP changes the format of these logs without notice and that can trip up PELD:

  1. Open Windows File Explorer
  2. Put %USERPROFILE%\Documents\EVE\logs\Gamelogs into your File Explorer navigation bar
  3. Drag the newest file that is larger than 1 KB, or the newest couple files from that folder into a reply to this issue

Then I can take a look at both of those and get back to you.

ArtificialQualia commented 11 months ago

It's been a couple weeks now and I haven't heard back from you, so I'm going to close out this issue for now. Feel free to open another issue if you are still experiencing this problem and please attach the requested logs if so. Thanks!