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ArtissolPvt
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-script-alert-Alisha-script-
Cross site scripting
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Chat with Amanda Howard
#13
Closed
Artissol
closed
5 years ago
Artissol
commented
5 years ago
Freshdesk Ticket ID: 200
Freshdesk Ticket Agent: undefined
Freshdesk Ticket Agent Email: projteam@artissol.com
Ticket Priority: Low
Freshdesk Ticket Description:
Your Bomgar Session details :
Session ID :
023aa2bbd13f41fd9365b696109f1ad1
Start Time :
2018-12-17 20:34:51
End Time :
2018-12-17 21:42:31
Session Duration(HH:MM:SS) :
01:07:40
Representative :
tinabader
Customer :
Graphics
System Info :
Public IP :
24.107.100.96:49347
Private IP :
172.21.162.194
Hostname :
FSI’s Mac Pro
Operating System :
Mac OS X Version 10.13.6 (Build 17G3025)
Created via Bomgar. Conversation between tinabader and Graphics
G
Graphics
ok.
08:41 PM
G
Graphics
No, my computer couldn’t handle it.
08:49 PM
G
Graphics
why could it not support it?
08:51 PM
G
Graphics
I’m not sure.
08:52 PM
G
Graphics
It did not behave like it should. I even tried updating the OS and that was a no go either.
08:52 PM
G
Graphics
I would have to check my emails to see who said to go back to the previous vesion
08:53 PM
G
Graphics
Yes. I am getting newer version files from customers
08:55 PM
G
Graphics
All should be fine. I will activate the plug ins.
08:59 PM
G
Graphics
ok
09:17 PM
Your Bomgar Session details :
Session ID : 023aa2bbd13f41fd9365b696109f1ad1
Start Time : 2018-12-17 20:34:51
End Time : 2018-12-17 21:42:31
Session Duration(HH:MM:SS) : 01:07:40
Representative : tinabader
Customer : Graphics
Private IP : 172.21.162.194
Hostname : FSI’s Mac Pro
Operating System : Mac OS X Version 10.13.6 (Build 17G3025)