Closed notascot closed 4 years ago
Are you inside the UK? If not, are you using VPN or a proxy DNS? If you are, try using another VPN or DNS provider.
This problem is reoccurring again. The problem was logged on the get_iplayer issues forum as "403 Forbidden Errors for HLS playlists" a couple of days ago and was corrected today in an updated version of get_iplayer. I have run this new version and it solves the problem. GIA now needs updating with this new version and I expect all will be fine.
Thanks for the update. I am putting together a new release; should go out later today.
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STOP! DO NOT submit a ticket if you are reporting that you are unable to download a program from outside the UK.
If you need an explanation, read this. If you ignore this instruction, your ticket will be closed with no further action. You can fib about your location if you like, but you will only be wasting your time. If you are using GiA within the UK, continue with the instructions below.
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Create a succinct title describing your issue in the
Title
field above, then provide the information requested below. If you do not provide the requested information, your ticket will be closed with no further action.If you cannot download a program, provide a verbose log of the attempt. See Verbose Log in wiki for instructions on posting a verbose log for your ticket. Your verbose log should show the results from downloading ONLY ONE program. DO NOT post a massive log covering multiple multiple program downloads. IMPORTANT: DO NOT paste your verbose log into your issue report. If you do, expect it to be deleted.
If GiA crashes, provide the OS X crash log by copying the information from Crash Reporter into a file or locating the crash log in
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What steps will reproduce the problem? Be specific, and provide as much detail as possible.
What is the expected output? What do you see instead?
What version of GiA are you using? On what version of OS X?
Are you using a web proxy? DNS proxy? VPN? VPS?
What program are you attempting to download (full title, series and episode)? Provide only ONE program as an example.
Please provide any additional information below.