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Ascoware / get-iplayer-automator

The goal of Get iPlayer Automator is to allow iTunes and your Mac to become the hub for your British Television experience regardless of where in the world you are. Currently, Get iPlayer Automator allows you to download and watch BBC and ITV shows on your Mac. Series-Link/PVR functionality ensures you will never miss your favourite shows. Programmes are fully tagged and added to iTunes automatically upon completion. It is simple and easy to use, and runs on any machine running Mac OS X 10.7 or later. And since the shows are in iTunes, it is extremely easy to transfer them to your iPod, iPhone, or Apple TV allowing you to enjoy your shows on the go or on your television.
GNU General Public License v3.0
146 stars 26 forks source link

Failure to download BBC, multiple shows #281

Closed mteller2 closed 4 years ago

mteller2 commented 4 years ago

What steps will reproduce the problem? Be specific, and provide as much detail as possible. Just running GiA

What is the expected output? What do you see instead? Expct download; not failure

What version of GiA are you using? On what version of OS X? 1.18.2 on 10.15.3

Are you using a web proxy? DNS proxy? VPN? VPS? VPN

What program are you attempting to download (full title, series and episode)? Provide only ONE program as an example. Death in Paradise s9e8

Please provide any additional information below. Verbose log attached for session. DiP-fail.pdf

skovatch commented 4 years ago

This is a failure of your VPN service, not GiA. Contact your provider or investigate alternatives.

mteller2 commented 4 years ago

I thought so and filed a troublw ticket with them. Thanks for confirming…...

Marc Teller  mteller@mjtc.com (MBk)

On Mar 1, 2020, at 8:12 PM, Scott Kovatch notifications@github.com wrote:

This is a failure of your VPN service, not GiA. Contact your provider or investigate alternatives.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Ascoware/get-iplayer-automator/issues/281?email_source=notifications&email_token=AOWPRDXYPLYVJTOPURJYLETRFNE4HA5CNFSM4K7IS2DKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOENOBOCI#issuecomment-593237769, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOWPRDVRVQT4GDYDBUSHA43RFNE4HANCNFSM4K7IS2DA.

mteller2 commented 4 years ago

Scott, I follow up question: iPlayer works just fine (with occasional buffering). Is there a significant difference in the way iPlayer and GiA stream that would explain why one works, but the other fails.

Thank you very much for your support, Marc

Marc Teller  mteller@mjtc.com (MBk)

On Mar 1, 2020, at 8:12 PM, Scott Kovatch notifications@github.com wrote:

This is a failure of your VPN service, not GiA. Contact your provider or investigate alternatives.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Ascoware/get-iplayer-automator/issues/281?email_source=notifications&email_token=AOWPRDXYPLYVJTOPURJYLETRFNE4HA5CNFSM4K7IS2DKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOENOBOCI#issuecomment-593237769, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOWPRDVRVQT4GDYDBUSHA43RFNE4HANCNFSM4K7IS2DA.

mteller2 commented 4 years ago

Scott, Sorry to bother you, but quick question. Do you use just the DNS service or both DNS and VPN from smartDNS? I am planning to try them out. Just the DNS does not seem to work (although it could be a setup problem)…

Thanks, in advance, Marc

Marc Teller  mteller@mjtc.com (MBk)

On Mar 8, 2020, at 8:56 AM, Marc Teller mteller@mjtc.com wrote:

Scott, I follow up question: iPlayer works just fine (with occasional buffering). Is there a significant difference in the way iPlayer and GiA stream that would explain why one works, but the other fails.

Thank you very much for your support, Marc

Marc Teller  mteller@mjtc.com mailto:mteller@mjtc.com (MBk)

On Mar 1, 2020, at 8:12 PM, Scott Kovatch <notifications@github.com mailto:notifications@github.com> wrote:

This is a failure of your VPN service, not GiA. Contact your provider or investigate alternatives.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Ascoware/get-iplayer-automator/issues/281?email_source=notifications&email_token=AOWPRDXYPLYVJTOPURJYLETRFNE4HA5CNFSM4K7IS2DKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOENOBOCI#issuecomment-593237769, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOWPRDVRVQT4GDYDBUSHA43RFNE4HANCNFSM4K7IS2DA.

skovatch commented 4 years ago

I don't use smartDNS anymore. They haven't worked for some time. Try this instead.

mteller2 commented 4 years ago

Scott, Sorry to bother you again. Before I reach out to the service you suggested; I thought you might have some insight. I signed up for the trial, the 2 channels supported are selected, the 2 system checks passed, but I fail to get going. I have attached the GiA log.

Any insights? I will open a service ticket if no….

Marc Teller  mteller@mjtc.com (MBk)

On Mar 8, 2020, at 9:59 PM, Scott Kovatch notifications@github.com wrote:

I don't use smartDNS anymore. They haven't worked for some time. Try this https://www.dns4me.net/ instead.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Ascoware/get-iplayer-automator/issues/281?email_source=notifications&email_token=AOWPRDWHOHX77R2DK2L4YKTRGSATNA5CNFSM4K7IS2DKYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEOFU3YA#issuecomment-596332000, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOWPRDWD7GUJFRXIQFYIZNLRGSATNANCNFSM4K7IS2DA.