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Ascoware / get-iplayer-automator

The goal of Get iPlayer Automator is to allow iTunes and your Mac to become the hub for your British Television experience regardless of where in the world you are. Currently, Get iPlayer Automator allows you to download and watch BBC and ITV shows on your Mac. Series-Link/PVR functionality ensures you will never miss your favourite shows. Programmes are fully tagged and added to iTunes automatically upon completion. It is simple and easy to use, and runs on any machine running Mac OS X 10.7 or later. And since the shows are in iTunes, it is extremely easy to transfer them to your iPod, iPhone, or Apple TV allowing you to enjoy your shows on the go or on your television.
GNU General Public License v3.0
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iTV Downloads Not Working #297

Closed Hottsy-Tottsy closed 3 years ago

Hottsy-Tottsy commented 3 years ago

Getting the following error: Downloading Show 1/2:

ITV Download (ID=2a1166a0197): Downloading The Jonathan Ross Show - Sun Nov 29 INFO: Preparing Request for Auth Info INFO: Requesting Metadata. DEBUG: Metadata response status code: 200 INFO: Metadata processed. DEBUG: youtube-dl args:["https://www.itv.com/hub/the-jonathan-ross-show/2a1166a0197", "-f", "mp4/best", "-o", "/Users/tonnysadha/Documents/iPlayer Downloads /The Jonathan Ross Show/The Jonathan Ross Show.s16e07.Episode 7.%(ext)s", "--write-sub", "--embed-subs", "--verbose"] DEBUG: youtube-dl environment: ["PYTHONPATH": "/Applications/Get iPlayer Automator.app/Contents/Resources", "PATH": "/Applications/Get iPlayer Automator.app/Contents/MacOS:/Applications/Get iPlayer Automator.app/Contents/Resources/get_iplayer/utils/bin:/usr/bin"] [debug] System config: []

[debug] User config: [] [debug] Custom config: [] [debug] Command-line args: [u'https://www.itv.com/hub/the-jonathan-ross-show/2a1166a0197', u'-f', u'mp4/best', u'-o', u'/Users/tonnysadha/Documents/iPlayer Downloads /The Jonathan Ross Show/The Jonathan Ross Show.s16e07.Episode 7.%(ext)s', u'--write-sub', u'--embed-subs', u'--verbose']

[debug] Encodings: locale US-ASCII, fs utf-8, out None, pref US-ASCII

[debug] youtube-dl version 2020.07.28

[debug] Python version 2.7.16 (CPython) - Darwin-19.6.0-x86_64-i386-64bit

[debug] exe versions: ffmpeg 4.3, rtmpdump 2.4-102-ga3a600d-get_iplayer [debug] Proxy map: {}

[ITV] 2a1166a0197: Downloading webpage

[ITV] 2a1166a0197: Downloading XML

WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out

[ITV] 2a1166a0197: Downloading JSON metadata

WARNING: Unable to download JSON metadata: HTTP Error 403: Forbidden

ERROR: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

Traceback (most recent call last): File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/YoutubeDL.py", line 797, in extract_info ie_result = ie.extract(url) File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/extractor/common.py", line 530, in extract ie_result = self._real_extract(url) File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/extractor/itv.py", line 260, in _real_extract self._sort_formats(formats) File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/extractor/common.py", line 1350, in _sort_formats raise ExtractorError('No video formats found') ExtractorError: No video formats found; please report this issue on https://yt-dl.org/bug . Make sure you are using the latest version; type youtube-dl -U to update. Be sure to call youtube-dl with the --verbose flag and include its complete output.

skovatch commented 3 years ago

403 error is 'forbidden', which usually means you aren't in the UK or your VPN is failing. I should make sure this is being handled cleanly, in any event.

Hottsy-Tottsy commented 3 years ago

Thank you, Scott. I’ve raised the issue with them. Wasn’t sure as BBC downloads were working just fine.

regards Corey

On Nov 30, 2020, at 1:44 PM, Scott Kovatch notifications@github.com wrote:

403 error is 'forbidden', which usually means you aren't in the UK or your VPN is failing. I should make sure this is being handled cleanly, in any event.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/Ascoware/get-iplayer-automator/issues/297#issuecomment-735560716, or unsubscribe https://github.com/notifications/unsubscribe-auth/AH6Q73GSSKI5EHSHQ47TSQDSSMWKVANCNFSM4UG2AA2Q.

cgareth commented 3 years ago

Hi Scott, I've had the same issue for a while now, thinking that still using OS Sierra is the problem. I get exactly the same error log as Corey above, but in place of "HTTP Error 403", I get

"...

WARNING: Unable to download XML: HTTP Error 504: Gateway Time-out

[ITV] 1a5274a0013: Downloading JSON metadata

**[ITV] 1a5274a0013: Downloading m3u8 information

WARNING: Failed to download m3u8 information: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)>**

Am I able to do anything about this?

Thanks, as always.

Gareth (latest version 1.19.2)

skovatch commented 3 years ago

I've had the same issue for a while now, thinking that still using OS Sierra is the problem. I get exactly the same error log as Corey above, but in place of "HTTP Error 403", I get

WARNING: Failed to download m3u8 information: <urlopen error [SSL: TLSV1_ALERT_PROTOCOL_VERSION] tlsv1 alert protocol version (_ssl.c:590)>**

youtube-dl uses Python, and the issue here is that Sierra has an older version of OpenSSL and Python. That combination only supports TLS v1 for secure connections but TLS v1 is no longer considered to be secure. The fix is upgrading the system Python or OpenSSL, neither of which are trivial to do.

That problem is being tracked in another bug.

Hottsy-Tottsy commented 3 years ago

Mine is working again after speaking with my VPN provider.

skovatch commented 3 years ago

OK, closing this one.