search

Ascoware / get-iplayer-automator

The goal of Get iPlayer Automator is to allow iTunes and your Mac to become the hub for your British Television experience regardless of where in the world you are. Currently, Get iPlayer Automator allows you to download and watch BBC and ITV shows on your Mac. Series-Link/PVR functionality ensures you will never miss your favourite shows. Programmes are fully tagged and added to iTunes automatically upon completion. It is simple and easy to use, and runs on any machine running Mac OS X 10.7 or later. And since the shows are in iTunes, it is extremely easy to transfer them to your iPod, iPhone, or Apple TV allowing you to enjoy your shows on the go or on your television.
GNU General Public License v3.0
144 stars 27 forks source link

Unable to download specific ITV episode (Unforgotten, s04e05) #317

Closed ghost closed 3 years ago

ghost commented 3 years ago

What steps will reproduce the problem? I am having a specific problem with a particular ITV episode which downloads fine using Downie. Other shows on ITV are OK.

What is the expected output? What do you see instead? expect: Download completed get: Status: Download failed

What version of GiA are you using? On what version of OS X? GiA: 1.21.4 macOS: 11.2.3

Are you using a web proxy? DNS proxy? VPN? VPS? No.

What program are you attempting to download (full title, series and episode)? Unforgotten - s04e05

Logs:

Get iPlayer Automator 1.21.4 Initialized.
GetITVShows: ITV Cache Update Starting 
<AppController: 0x7fba20746390>: Updating Programme Index Feeds...

INFO: Indexing tv programmes (concurrent)
GetITVShows (Info): Episodes: 3211 Today Programmes: 311 
GetITVShows: Update Finished
INFO: Added 39 tv programmes to cache
INFO: 8501 matching programmes
<AppController: 0x7fba20746390>: Index Updated.

INFO: Loading proxy settings...
INFO: No proxy to load
INFO: Proxy load complete.
INFO: No proxy will be used
AppController: Starting Downloads

Downloading Show 1/1:

Downloading Unforgotten: Season 4
INFO: Preparing Request for Auth Info
INFO: Metadata processed.
youtube-dl finished downloading
AppController: Downloads Finished
WilliamOfGaunt commented 3 years ago

I had problems downloading this as well - last night it failed partway through (but I failed to keep the log), and again this morning (edited log below), but when I ran the download again from where it had left off it completed successfully. 



INFO: Loading proxy settings...
INFO: No proxy to load
INFO: Proxy load complete.
INFO: No proxy will be used
AppController: Starting Downloads

Downloading Show 1/3:

Downloading Unforgotten: Season 4
INFO: Preparing Request for Auth Info
INFO: Requesting Metadata.
DEBUG: Metadata response status code: 200
INFO: Metadata processed.
DEBUG: youtube-dl args:["https://www.itv.com/hub/unforgotten/2a3372a0023", "-f", "mp4/best", "-o", "/Users/bruce/Desktop/get_iplayer Downloads/Unforgotten - Season 4/Unforgotten - Season 4.s04e23.Episode 5.%(ext)s", "--verbose"]
DEBUG: youtube-dl environment: ["PYTHONPATH": "/Applications/Get iPlayer Automator.app/Contents/Resources", "PATH": "/Applications/Get iPlayer Automator.app/Contents/MacOS:/Applications/Get iPlayer Automator.app/Contents/Resources/get_iplayer/utils/bin:/usr/bin"]
[debug] System config: []
[debug] User config: []
[debug] Custom config: []
[debug] Command-line args: [u'https://www.itv.com/hub/unforgotten/2a3372a0023', u'-f', u'mp4/best', u'-o', u'/Users/bruce/Desktop/get_iplayer Downloads/Unforgotten - Season 4/Unforgotten - Season 4.s04e23.Episode 5.%(ext)s', u'--verbose']
[debug] Encodings: locale US-ASCII, fs utf-8, out None, pref US-ASCII
[debug] youtube-dl version 2020.12.12
[debug] Python version 2.7.16 (CPython) - Darwin-20.3.0-x86_64-i386-64bit
[debug] exe versions: ffmpeg 4.3.2-tessus
[debug] Proxy map: {}
[debug] Using fake IP 25.77.64.52 (GB) as X-Forwarded-For.
[ITV] 2a3372a0023: Downloading webpage
[ITV] 2a3372a0023: Downloading JSON metadata
[ITV] 2a3372a0023: Downloading m3u8 information
[debug] Invoking downloader on u'https://itvpnpdotcom.content.itv.com/2-3372-0023-001/18/2/VAR012/2-3372-0023-001_18_2_VAR012.ism/2-3372-0023-001_18_2_VAR012-audio=128000-video=1425215.m3u8'
[hlsnative] Downloading m3u8 manifest
[hlsnative] Total fragments: 461
[download] Destination: /Users/bruce/Desktop/get_iplayer Downloads/Unforgotten - Season 4/Unforgotten - Season 4.s04e23.Episode 5.mp4
Downloading to /Users/bruce/Desktop/get_iplayer Downloads/Unforgotten - Season 4/Unforgotten - Season 4.s04e23.Episode 5.mp4
[download]   0.0% of ~502.70MiB at Unknown speed ETA 13:13:14
[download]   0.0% of ~502.70MiB at Unknown speed ETA 04:24:57
[download]   0.0% of ~502.70MiB at Unknown speed ETA 01:53:46
[download]   0.0% of ~502.70MiB at Unknown speed ETA 53:11
[download]   0.0% of ~502.70MiB at 28.29MiB/s ETA 25:48
[download]   0.0% of ~502.70MiB at 23.74MiB/s ETA 12:54

... [many lines omitted] ...

[download]  50.3% of ~539.46MiB at 20.52MiB/s ETA 00:32
ERROR: unable to download video data: <urlopen error [SSL: TLSV1_ALERT_INTERNAL_ERROR] tlsv1 alert internal error (_ssl.c:727)>
Traceback (most recent call last):
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/YoutubeDL.py", line 1936, in process_info
    success = dl(filename, info_dict)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/YoutubeDL.py", line 1875, in dl
    return fd.download(name, info)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/common.py", line 366, in download
    return self.real_download(filename, info_dict)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/hls.py", line 148, in real_download
    ctx, frag_url, info_dict, headers)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/fragment.py", line 104, in _download_fragment
    success = ctx['dl'].download(fragment_filename, fragment_info_dict)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/common.py", line 366, in download
    return self.real_download(filename, info_dict)
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/http.py", line 351, in real_download
    establish_connection()
  File "/Applications/Get iPlayer Automator.app/Contents/Resources/youtube-dl/youtube_dl/downloader/http.py", line 116, in establish_connection
    raise err
URLError: <urlopen error [SSL: TLSV1_ALERT_INTERNAL_ERROR] tlsv1 alert internal error (_ssl.c:727)>
youtube-dl finished downloading
ghost commented 3 years ago

yes, it has just worked for me as well - same info in logs as before.

Get iPlayer Automator 1.21.4 Initialized.
GetITVShows: ITV Cache Update Starting 
<AppController: 0x7fba13529430>: Updating Programme Index Feeds...

INFO: Indexing tv programmes (concurrent)
GetITVShows (Info): Episodes: 3219 Today Programmes: 311 
GetITVShows: Update Finished
INFO: Added 0 tv programmes to cache
INFO: 8497 matching programmes
<AppController: 0x7fba13529430>: Index Updated.

INFO: Loading proxy settings...
INFO: No proxy to load
INFO: Proxy load complete.
INFO: No proxy will be used
AppController: Starting Downloads

Downloading Show 1/3:

Downloading Unforgotten: Season 4
INFO: Preparing Request for Auth Info
INFO: Metadata processed.
youtube-dl finished downloading
skovatch commented 3 years ago

I downloaded it just now without any issues, other than the random 403 error at startup.

The TLSV1 error looks like a hiccup of some kind in the SSL connection. It will be a youtube-dl problem, in any event.

skovatch commented 3 years ago

I'll close this for now but if we see a pattern we can reopen it.

jefro108 commented 3 years ago

Random errors in download for the same episode as well as latest episodes of Plebs. Took ages repeated pressing Start queue button - and occasionally stopping because it got stuck getting the metadata file. Possible internet connection problem at the time. See complete log file at https://gist.github.com/jefro108/be842f960fe9b8da7eb2e9ea23b9863a