Closed Iain-F closed 1 year ago
Hi Iain
I just tried downloading this BBC programme and had no errors. The file name and quality are "Phantom Thread - ((hlsxsd))" and it was placed in Apple TV 'Movies'.
Andrew
In this case it looks like you're requesting only 720p or 1080p quality, but only SD and lower is available. For an older program that's not too surprising. I suppose the error message could be better, but in this case it's behaving correctly.
Hi Mac mini 2018, OS Ventura 13.2.1. GIA 1.25.1 (20230118001). No web proxy, no VPN. All other recent BBC programs downloaded fine. Failed download for a single item with following log entry (may be a one-off error at the BBC end?)
Downloading Phantom Thread Episodes: Phantom Thread - -, BBC Two, m000qrz4 INFO: 1 total programmes WARNING: A UK TV licence is required to access BBC iPlayer TV content legally INFO: Downloading tv: 'Phantom Thread - - (m000qrz4) [original]' INFO: No specified recording quality (dashfhd,hlsfhd,hlshd,dashhd) available for this programme with version 'original' INFO: Available qualities: sd,web,mobile Phantom Thread failed
Cheers Iain
What steps will reproduce the problem? Be specific, and provide as much detail as possible.
What is the expected output? What do you see instead?
What version of GiA are you using? On what version of OS X?
Are you using a web proxy? DNS proxy? VPN? VPS?
What program are you attempting to download (full title, series and episode)? Provide only ONE program as an example.
Please provide any additional information below.