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Ascoware / get-iplayer-automator

The goal of Get iPlayer Automator is to allow iTunes and your Mac to become the hub for your British Television experience regardless of where in the world you are. Currently, Get iPlayer Automator allows you to download and watch BBC and ITV shows on your Mac. Series-Link/PVR functionality ensures you will never miss your favourite shows. Programmes are fully tagged and added to iTunes automatically upon completion. It is simple and easy to use, and runs on any machine running Mac OS X 10.7 or later. And since the shows are in iTunes, it is extremely easy to transfer them to your iPod, iPhone, or Apple TV allowing you to enjoy your shows on the go or on your television.
GNU General Public License v3.0
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Requested format is not available #457

Closed Markyt77 closed 1 year ago

Markyt77 commented 1 year ago

What steps will reproduce the problem? Be specific, and provide as much detail as possible.

Download of BBC radio show fails with 'unknown problem'

What is the expected output? What do you see instead?

What version of GiA are you using? On what version of OS X?

GiA 1.25.1

OS X 13.3.1

Are you using a web proxy? DNS proxy? VPN? VPS?

No

What program are you attempting to download (full title, series and episode)? Provide only ONE program as an example.

https://www.bbc.co.uk/programmes/m001l9np

Please provide any additional information below.

Have set radio formats to high then standard, log file shows > 'ERROR: [bbc.co.uk] m001l9nn: Requested format is not available'

No changes made to the computer or GiA since successful downloads of show last week.

Downloading Show 1/1: Downloading Gilles Peterson ITV: Requesting Metadata DEBUG: Metadata response status code: 200 INFO: Metadata processed. DEBUG: youtube-dl args:["https://www.bbc.co.uk/programmes/m001l9np", "--user-agent", "Mozilla/5.0", "-o", "/Volumes/Store/iPlayer/Gilles Peterson/Gilles Peterson.s01e01.%(ext)s", "-f", "best[height<=720]", "--embed-thumbnail"] DEBUG: youtube-dl environment: ["PATH": "/private/var/folders/3m/t6j6b9wj5tj4cltdy9sjbtkw0000gn/T/AppTranslocation/2FB22470-CC0E-40CA-9D6D-C765664BB521/d/Get iPlayer Automator.app/Contents/Resources/yt-dlp_macos:/private/var/folders/3m/t6j6b9wj5tj4cltdy9sjbtkw0000gn/T/AppTranslocation/2FB22470-CC0E-40CA-9D6D-C765664BB521/d/Get iPlayer Automator.app/Contents/Resources/get_iplayer/utils/bin", "SSL_CERT_FILE": "/private/var/folders/3m/t6j6b9wj5tj4cltdy9sjbtkw0000gn/T/AppTranslocation/2FB22470-CC0E-40CA-9D6D-C765664BB521/d/Get iPlayer Automator.app/Contents/Resources/cacert.pem"] [bbc.co.uk] m001l9np: Downloading video page [bbc.co.uk] m001l9np: Downloading playlist JSON [bbc.co.uk] m001l9nn: Downloading media selection JSON [bbc.co.uk] m001l9nn: Downloading MPD manifest [bbc.co.uk] m001l9nn: Downloading MPD manifest [bbc.co.uk] m001l9nn: Downloading m3u8 information [bbc.co.uk] m001l9nn: Downloading m3u8 information [bbc.co.uk] m001l9nn: Downloading MPD manifest [bbc.co.uk] m001l9nn: Downloading MPD manifest [bbc.co.uk] m001l9nn: Downloading m3u8 information [bbc.co.uk] m001l9nn: Downloading m3u8 information ERROR: [bbc.co.uk] m001l9nn: Requested format is not available

Markyt77 commented 1 year ago

Rosetta installed and being used per #455

skovatch commented 1 year ago

How are you adding the show to the queue? If I follow that link and then click on 'Use Current Webpage' it will start downloading correctly.

Something didn't detect the show as coming from the BBC so it's using the ITV/STV code to download it, but that code doesn't know anything about radio programs.

Markyt77 commented 1 year ago

I've always use 'Use Current Webpage'. The show in my example above doesn't appear when I search for it manually in GiA

Markyt77 commented 1 year ago

Quick update, turns out that the external storage that GiA writes to had been marked as faulty with the age old 'this disk was not ejected properly' after sleep. Changing the download location got things working. So problem solved. the error message in the log was not accurate.

skovatch commented 1 year ago

Well, glad to know it's working again, but I'll take a look at why that would cause the ITV downloader to be used. That's a very odd bug.

Markyt77 commented 1 year ago

I'd previously enabled the caching of BBC radio, searched for the show within GiA, and then tried to download directly from within GiA. I got another download failed error and a different but possibly misleaading error message in the log (will attach that when I get to the computer) Seems the error reporting got confused and should say something like 'can't write to file system'?

Markyt77 commented 1 year ago

Downloads stopped working again today with the same error 'Requested format is not available'. Have stepped back through previous versions until I got to 1.24.0 which works perfectly.

Downloading Show 1/1: Downloading Guy Garvey's Finest Hour ITV: Requesting Metadata DEBUG: Metadata response status code: 200 INFO: Metadata processed. DEBUG: youtube-dl args:["https://www.bbc.co.uk/programmes/m001lfzm", "--user-agent", "Mozilla/5.0", "-o", "/Users/ip/iPlayer/Guy Garvey\'s Finest Hour/Guy Garvey\'s Finest Hour.s01e01.%(ext)s", "-f", "best[height<=1080]", "--embed-thumbnail"] DEBUG: youtube-dl environment: ["SSL_CERT_FILE": "/Applications/Get iPlayer Automator.app/Contents/Resources/cacert.pem", "PATH": "/Applications/Get iPlayer Automator.app/Contents/Resources/yt-dlp_macos:/Applications/Get iPlayer Automator.app/Contents/Resources/get_iplayer/utils/bin"] [bbc.co.uk] m001lfzm: Downloading video page [bbc.co.uk] m001lfzm: Downloading playlist JSON [bbc.co.uk] m001lfzk: Downloading media selection JSON [bbc.co.uk] m001lfzk: Downloading MPD manifest [bbc.co.uk] m001lfzk: Downloading MPD manifest [bbc.co.uk] m001lfzk: Downloading m3u8 information [bbc.co.uk] m001lfzk: Downloading m3u8 information [bbc.co.uk] m001lfzk: Downloading MPD manifest [bbc.co.uk] m001lfzk: Downloading MPD manifest [bbc.co.uk] m001lfzk: Downloading m3u8 information [bbc.co.uk] m001lfzk: Downloading m3u8 information ERROR: [bbc.co.uk] m001lfzk: Requested format is not available yt-dlp finished downloading No proxy to load Proxy load complete. Starting Downloads

skovatch commented 1 year ago

Fixed in v1.25.4