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Atlas-OS / Atlas

🚀 An open and lightweight modification to Windows, designed to optimize performance, privacy and usability.
https://atlasos.net
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[BUG] - ASUS laptop resets power-plan and can't be changed from Control Panel on boot #1102

Closed Giocraft125 closed 4 months ago

Giocraft125 commented 6 months ago

Description

It's been a month since I installed Atlas on a clean windows copy on my laptop, and it really improved the fps in some games, but I noticed that every time I restart the PC, the selected power plan is always power saver. I couldn't change that setting from the control panel, because it gave me an error saying: "your power plan information isn't available". To change it I used the Windows mobility center, which allowed me to choose the Atlas Power Scheme. Is there any way to fix this? Thanks.

Steps to reproduce

  1. Power on the PC unnamed
  2. Get in the desktop Screenshot 2024-05-16 191428
  3. PC feels slow and goes in sleep mode after 5 minutes of waiting
  4. Go to control panel to change power plan in Power Options.
  5. It says: "your power plan information isn't available" Screenshot 2024-05-16 202539
  6. Go check in the Windows Mobility Center, find out you're on power saver Screenshot 2024-05-16 202556
  7. Change it from there Screenshot 2024-05-16 202610
  8. Go in control panel (that know works) and in Power Options select "Atlas Power Scheme" because in mobility center it only allows to chose "High Performance" Screenshot 2024-05-16 202643
  9. Repeat at every reboot

Expected behavior

The power plan should always remain the same.

Actual behavior

The power plan changes to power saver on every reboot.

Atlas Edition

Atlas for Windows 11 23H2

Desktop information

Laptop Brand: Asus TUF Gaming FX505DT CPU: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx Base Clock Speed: 2.30 GHz, 4 Cores GPU: Nvidia GeForce GTX 1650 1560 MHz 4 GB VRAM (mobile), Driver Version: 552.44 Memory: 16 GB SODIMM DDR4 Single 2400 MHz RAM Stick Storage: Samsung SATA SSD 870 QVO 2 TB Micron NVMe SSD 2200V 500 GB

Additional content

No response

skaicacher commented 4 months ago

i have the same issue with same computer lmfao

Giocraft125 commented 4 months ago

Damn

he3als commented 4 months ago

Hi, can you try running C:\Windows\AtlasDesktop\8. Troubleshooting\Telemetry Components.cmd, removing the package, and restarting? This probably won't fix it, but I'm just making sure

I'm unsure how to diagnose your issue as we don't have that hardware.

Does the same not happen on stock Windows?

Giocraft125 commented 4 months ago

Hi, can you try running C:\Windows\AtlasDesktop\8. Troubleshooting\Telemetry Components.cmd, removing the package, and restarting? This probably won't fix it, but I'm just making sure

I'm unsure how to diagnose your issue as we don't have that hardware.

Does the same not happen on stock Windows?

Hi, I ran the script but the problem remains, thanks for the help tho.

nicklvh commented 4 months ago

I've done a bit of research on this issue and it seems to be a general windows issue. I'm not very sure why this is happening either. Maybe this could be an ASUS issue?

https://www.reddit.com/r/ASUS/comments/1azrgox/your_power_plan_information_isnt_available/ https://answers.microsoft.com/en-us/windows/forum/all/your-power-plan-information-isnt-available-why/17fd5554-b61f-4570-a371-5b08bb007540

he3als commented 4 months ago

I am going to close this for now for that reason. If anyone has any comments for solutions or causes, then I'll re-open