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AtlasOfLivingAustralia / userdetails

Atlas user management - includes "my profile", user data and admin functions
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504 error when activating a new account from the email link #185

Open kylie-m opened 9 months ago

kylie-m commented 9 months ago

A user has reported a 504 gateway time-out error activating a new account from the email link, ~2 hours ago.

They said it spends a while loading and ultimately ends in a '504 gateway time-out'.

However, the account was successfully activated regardless (user let us know it was resovled a few minutes later)

Ticket: https://support.ehelp.edu.au/a/tickets/195092

sbearcsiro commented 9 months ago

Cause is downstream timeout from alerts. Fix by lowering timeout on webservice calls.