Auroras-live / issues

Issue tracker for Auroras.live (including mobile, web and watch apps)
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New Feature: Support logs #6

Open Grayda opened 8 years ago

Grayda commented 8 years ago

Sometimes you need to contact support with some issues, and we need to know more about what issues you're facing. So version 0.9.0+ will have a few support tools added. These will be some logs that include things like how long it took to load the data, when errors occur and basic info like your network type (e.g. 3G, WiFi etc.) and some info used to set you up for push notifications (nothing personally identifying). You can review these before sending them on to support.

These are opt-in, so before contacting support, you'll need to turn the logs on, run the app and then pass the logs on to us (which you can review before sending)

Grayda commented 8 years ago

Update on this: Logs are being added in slowly. As mentioned, they'll be opt in. Once you've opted in, you'll get a sweet new menu to go into.

I'm also planning to make logs delete stuff older than X many days in case you forget to turn it off, but that'll come soon.