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Authenticator-Extension / Authenticator

Authenticator generates 2-Step Verification codes in your browser.
https://authenticator.cc
MIT License
3.09k stars 728 forks source link

Sync not working in Firefox #1105

Open CendioOssman opened 10 months ago

CendioOssman commented 10 months ago

Describe the issue

I just installed Authenticator in a second machine, and I assumed¹ I'd get all my entries synced over along with bookmarks and everything else. Unfortunately, the list is just blank.

Did I misunderstood how this was supposed to work? Or is there something that is misbehaving. I looked at the Firefox sync logs, but couldn't find anything about Authenticator in there.

Help? :/

¹ Based on the extension description "Sync your secrets with your Firefox Account"

Browser

Firefox

Browser Version

102.15.0esr and 117.0

Extension Version

6.3.5

mymindstorm commented 9 months ago

It tends to be finicky and we can't do much to improve it. It should get synced along with other extension data. Try doing "Sync Now" in Settings > Sync first on the source computer, then on the destination. Other than that there isn't much we can do about it.

CendioOssman commented 9 months ago

That's a shame. I tried your suggestion, and unfortunately I'm still getting no entries on the second machine. :/

I noticed that 'Add-ons' wasn't enabled in the sync settings. I wonder if that is required for it to sync add-on settings?

It doesn't seem to be sufficient, though, as I enabled it and re-did the sync song and dance on both machines. Still no entries. :/

Do you know if there is any log that should show something if things are correctly syncing? I don't know where to even start trying to debug this.

Any bug reports to Mozilla about this?

mymindstorm commented 9 months ago

I noticed that 'Add-ons' wasn't enabled in the sync settings. I wonder if that is required for it to sync add-on settings?

Yes, I belive 'Add-ons' is required to sync add-ons data.