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Authenticator-Extension / Authenticator

Authenticator generates 2-Step Verification codes in your browser.
https://authenticator.cc
MIT License
3.07k stars 727 forks source link

Where are the data files stored if not in Extensions folder? #1160

Closed jamiekarvans closed 4 months ago

jamiekarvans commented 4 months ago

Describe the issue

hey i have no access to the extension for some reason it crashes in just 1 second when i open it, but all my keys are there but i don't get the time to backup the codes from the extension app, i've tried to copy the files from the Local Extension folder in chrome to another system but it's blank and codes don't show up so if the files are not stored in folder where are they?

Browser

Chrome

Browser Version

latest

Extension Version

latest

Sneezry commented 4 months ago

It should be in %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default for Windows. However, it's out of our support scope. Take actions at your own risk.

jamiekarvans commented 4 months ago

I have already explained, those files do not recover and there is no keys stored in them And by moving the files to another system it does not show the codes, infact it's empty So the actual files are stored somewhere else.

On Mon, Feb 26, 2024, 10:34 AM Zhe Li @.***> wrote:

It should be in %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default for Windows. However, it's out of our support scope. Take actions at your own risk.

— Reply to this email directly, view it on GitHub https://github.com/Authenticator-Extension/Authenticator/issues/1160#issuecomment-1963443463, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQRGDFHKDAGA7XNZXWELZX3YVQXWJAVCNFSM6AAAAABDYMZ7WSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRTGQ2DGNBWGM . You are receiving this because you authored the thread.Message ID: @.***>

Sneezry commented 4 months ago

They are stored in Database with encryption with your Windows credential. You cannot copy the data to another machine to restore data. It's Chrome's behavior, not the extension's. Please contact Google for further support. To the Authenticator extension, we only support to recover data from exported backup files from the extension.