LOST AUTHENTICATOR CODES. SUDDEN RESET!

Authenticator-Extension / Authenticator

Authenticator generates 2-Step Verification codes in your browser.

https://authenticator.cc

MIT License

3.07k stars 727 forks source link

LOST AUTHENTICATOR CODES. SUDDEN RESET! #1199

Open alchernartech243 opened 1 month ago

alchernartech243 commented 1 month ago

Describe the issue

I opened autthenticator code and suddenly it reset by its own. Unfortunately there is no recovery or backup, Help!

Browser

Chrome

Browser Version

125.0.6422.142 (Official Build) (64-bit)

Extension Version

7.0.0

mymindstorm commented 1 month ago

@Sneezry alongside #1197, do you think there might be a migration issue?

Sneezry commented 1 month ago

No, I don't think there is an account data migration issue. Account data is stored in chrome.storage already before the migration. And we only migrate setting data from localStorage to chrome.storage in MV3. Account data is untouched during the migration.

Sneezry commented 1 month ago

We have rolled out version 7.0.0 to over 3.8 million Chrome users, and we haven't observed any significant increase in data loss reports.