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Authenticator-Extension / Authenticator

Authenticator generates 2-Step Verification codes in your browser.
https://authenticator.cc
MIT License
3.43k stars 800 forks source link

Different QR codes same accounts #1206

Open gaminsurance opened 5 months ago

gaminsurance commented 5 months ago

Describe the issue

I have a google chrome account where I have authenticator extension installed. I have 3 accounts there. On my computer it looks fine, just as it appears on the Google authenticator that I have on my cell phone. But a co-worker entered the same account in her Google Chrome to have access to the same authenticators and she got completely different numbers than what they are. It is the same google crhome account synchronized, they are the same accounts that are in the authenticator. She works with a Windows system and I work with an IOS system. Why aren't the correct numbers coming out?

Browser

Chrome

Browser Version

Version 120.0.6099.234 (Official Build) (arm64)

Extension Version

7.0.0

Sneezry commented 5 months ago

Check if clock is correct on her computer

gaminsurance commented 5 months ago

What do you mean?

Sneezry commented 5 months ago

What do you mean?

Authenticator generates code depending on clock on the computer. And if the clock is incorrect, the code is incorrect, either.

keytrap-x86 commented 5 months ago

From you co-worker's computer, on the extension try to sync to Google time : image

And also as Sneezry said check the computer's time to se if it matches yours, here's an example of how to do it : image