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Authenticator-Extension / Authenticator

Authenticator generates 2-Step Verification codes in your browser.
https://authenticator.cc
MIT License
3.43k stars 800 forks source link

Google Authenticator QR code not recognized #1254

Closed xlwindlx closed 3 months ago

xlwindlx commented 3 months ago

Describe the issue

After backing up the QR code of Google Authenticator as an image file and importing the QR code in Chrome Authenticator Extension, only a pop-up message "Unrecognized QR code" appears and the import is not possible.

Browser

Chrome

Browser Version

127.0.6533.100 (arm64)

Extension Version

7.0.0

Sneezry commented 3 months ago

Google Authenticator supports exporting up to 10 accounts at one time. However, when importing to Authenticator Extension it is recommended to export five accounts at one time to prevent errors.

xlwindlx commented 3 months ago

@Sneezry exported 5 accounts at a time from Google Authenticator using the method you provided, and it was imported normally. Thank you.