Creating a subscrption from a payment profile doesn't work

[VerilySoft]

Hello,

I don't know if you've already tested ARBCreateSubscriptionRequest with customer profile ID. Apparently it seems not working even here http://developer.authorize.net/api/reference/index.html#recurring-billing-create-a-subscription-from-customer-profile

When you send this request with customer profile ID:

<?xml version="1.0" encoding="utf-8"?>
<ARBCreateSubscriptionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
    <merchantAuthentication>
        <name>api login id</name>
        <transactionKey>transaction key</transactionKey>
    </merchantAuthentication>
    <refId>Sample</refId>
    <subscription>
        <name>Sample subscription</name>
        <paymentSchedule>
            <interval>
                <length>1</length>
                <unit>months</unit>
            </interval>
            <startDate>2020-08-30</startDate>
            <totalOccurrences>12</totalOccurrences>
            <trialOccurrences>1</trialOccurrences>
        </paymentSchedule>
        <amount>10.29</amount>
        <trialAmount>0.00</trialAmount>
        <profile>
          <customerProfileId>1807263780</customerProfileId>
          <customerPaymentProfileId>1802291213</customerPaymentProfileId>
        </profile>
    </subscription>
</ARBCreateSubscriptionRequest>

it asks for Billing first and last names:

<?xml version="1.0" encoding="utf-8"?> 
<ARBCreateSubscriptionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <refId>
    Sample
  </refId>
  <messages>
    <resultCode>
      Error
    </resultCode>
    <message>
      <code>
        E00014
      </code>
      <text>
        Bill-To First Name is required.
      </text>
    </message>
    <message>
      <code>
        E00014
      </code>
      <text>
        Bill-To Last Name is required.
      </text>
    </message>
  </messages>
</ARBCreateSubscriptionResponse>

and when you set the billing first and last names:

<?xml version="1.0" encoding="utf-8"?>
<ARBCreateSubscriptionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
    <merchantAuthentication>
        <name>api login id</name>
        <transactionKey>transaction key</transactionKey>
    </merchantAuthentication>
    <refId>Sample</refId>
    <subscription>
        <name>Sample subscription</name>
        <paymentSchedule>
            <interval>
                <length>1</length>
                <unit>months</unit>
            </interval>
            <startDate>2020-08-30</startDate>
            <totalOccurrences>12</totalOccurrences>
            <trialOccurrences>1</trialOccurrences>
        </paymentSchedule>
        <amount>10.29</amount>
        <trialAmount>0.00</trialAmount>
        <billTo>
            <firstName>John</firstName>
            <lastName>Smith</lastName>
        </billTo>
        <profile>
          <customerProfileId>39931060</customerProfileId>
          <customerPaymentProfileId>36223863</customerPaymentProfileId>
          <customerAddressId>37726371</customerAddressId>
        </profile>
    </subscription>
</ARBCreateSubscriptionRequest>

it says you cannot use both:

<?xml version="1.0" encoding="utf-8"?> 
<ARBCreateSubscriptionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <refId>
    Sample
  </refId>
  <messages>
    <resultCode>
      Error
    </resultCode>
    <message>
      <code>
        E00093
      </code>
      <text>
        PaymentProfile cannot be sent with billing data.
      </text>
    </message>
  </messages>
</ARBCreateSubscriptionResponse>

But removing the profile node and you're asked for the payment information.

Any idea how to make this work ?

Thanks

[brianmc]

Does your payment profile have first and last name set?

[VerilySoft]

Hei Brian,

I think this was the issue!

Thank you so much!

Stephane

[hoangtrongphuc]

I'm facing with same problem. How can I resolve this?

[nhustak]

You need to make sure the name (and if you want address) information is filled in on the payment profile if you are using it. You cannot specify both a payment profile and a bill to address.