1.) Assumptions / Preconditions: User scrolls to the bottom of the website, and wants to navigate directly to the Contact Us page with an issue.
2.) Outcomes / Postconditions: User has reached the bottom of the home page, and sees the Contact Us link available at the bottom of the website page.
3.) Normal Scenario: User opens the main page and is scrolling to the bottom of the page. User decides to send in a request for support. User can initiate the Contact from from his current location on the website.
4.) Error Conditions: The page could fail to load if the internet or website is down.
1.) Assumptions / Preconditions: User scrolls to the bottom of the website, and wants to navigate directly to the Contact Us page with an issue. 2.) Outcomes / Postconditions: User has reached the bottom of the home page, and sees the Contact Us link available at the bottom of the website page. 3.) Normal Scenario: User opens the main page and is scrolling to the bottom of the page. User decides to send in a request for support. User can initiate the Contact from from his current location on the website. 4.) Error Conditions: The page could fail to load if the internet or website is down.