Cannot see hub via code but can see through BIM360 portal

Autodesk-Forge / forge-viewhubs-desktop

Autodesk design file explorer for desktop: Demonstrates a desktop application that shows BIM 360 Team, BIM 360 Docs and Fusion Team hubs, which respective Projects, Folders, Items and Versions

MIT License

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Cannot see hub via code but can see through BIM360 portal #13

Open talebi opened 3 years ago

talebi commented 3 years ago

Using the same account (e.g. xxx@yyy.com) I can browse through projects and access models in a specific hub whereas the same hub is not shown using this example code. I can see other hubs through the code though (which is also visible via portal) What am I missing?

talebi commented 3 years ago

Ok do we need to submit a ticket using our ADN account to get an answer?

JohnOnSoftware commented 3 years ago

@talebi Does your BIM 360 Hub provide provision for the Forge App?

talebi commented 3 years ago

@JohnOnSoftware I'm not sure how to check on that. If you mean adding the custom integration as explained here no we haven't added that. But how come we can see some hubs but not others through code? non of the hubs have our Forge app integration.

talebi commented 3 years ago

any further comments?

JohnOnSoftware commented 3 years ago

please refer this page for how to do provision by BIM 360 https://forge.autodesk.com/en/docs/bim360/v1/tutorials/getting-started/get-access-to-account/.