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Subscriber Emails: Categories and Tags Missing in Full Text Emails #17843

Open julsyd opened 3 years ago

julsyd commented 3 years ago

Steps to reproduce the issue

  1. Go to Settings > Reading, and set "For each post in a feed, include" to show "full text".
  2. Publish a new post with at least one category assigned.
  3. Check the new post email sent to subscribers.

What I expected

I expected the post categories to appear in the footer in the email, as they do when "For each post in a feed, include" is set to "summary", and as happens on simple sites (full text and summary).

footer-with-categories

What happened instead

Categories and tags are not displayed in the email.

footer-missing-categories

RCowles commented 3 years ago

In regards to tags specifically, is there a limit to the number that will be displayed in subscriber emails? And was that limit recently introduced?

jeherve commented 3 years ago

This may be fixed once WordPress 5.6 is released, thanks to #17838. It may be worth looking at this issue again in a few weeks.

is there a limit to the number that will be displayed in subscriber emails?

We don't have any limit that I know of, no.

danjjohnson commented 3 years ago

Some further information from the user who reported this:

With respect to the tags, this limit you refer to must be new functionality that has been introduced (by Jetpack) in the last few weeks as:

On 27th October, the post I published presented all of the tags as per below:

access-series, #curtis-cup, #english-professional-golfer, #howley-hall,

ladies-european-tour, #let, #let-access-series, #professional-golfer,

rochelle-morris, #woodsome-hall

On 17th November the post I published presented a subset of tags as per below:

aaron-cox, #blackwell-grange-golf-club,

blackwell-grange-junior-golf-academy, #junior-golf,

junior-golf-academy

In both cases the feed setting was set to "full text"

Are we aware of any changes which might have caused that?

3501154-zen

jeherve commented 3 years ago

Related discussion: p1606227537398200-slack-C0CMN0V97