Upgrade flow from My Jetpack [VP Backup stand-alone]: Incorrect product status after purchase

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Upgrade flow from My Jetpack [VP Backup stand-alone]: Incorrect product status after purchase #29522

Closed jeffgolenski closed 1 year ago

jeffgolenski commented 1 year ago

After purchasing VaultPress Backup via My Jetpack, the VP Backup card doesn't reflect the purchase status. It shows a primary CTA saying "Purchase" as well as "inactive"

Flow details + video can be found at task 18: p1HpG7-l2l-p2

Tested on WPEngine
User and site already connected
VP Backup Stand-alone installed. Core present

jeherve commented 1 year ago

Is this the same issue as #29503?

grbicsanja commented 1 year ago

@jeherve, it's the same type of issue except that #29503 happens within the core plugin, while this one refers to the stand-alone VP Backup.

@jeffgolenski can you mark which plugin it is in the titles, just like we do for core? ie. "Upgrade from wp-admin [core plugin]: My Jetpack - Purchased Backup, Scan, Search, or VideoPress are not reflected in the product cards"

github-actions[bot] commented 1 year ago

This issue has been marked as stale. This happened because:

It has been inactive for the past 6 months.
It hasn’t been labeled `[Pri] BLOCKER`, `[Pri] High`, `[Type] Feature Request`, `[Type] Enhancement`, `Good For Community`, `[Type] Good First Bug`, etc.

No further action is needed. But it's worth checking if this ticket has clear reproduction steps and it is still reproducible. Feel free to close this issue if you think it's not valid anymore — if you do, please add a brief explanation.

anomiex commented 1 year ago

It seems like this has been fixed at some point, I could not reproduce following the instructions using Jurassic Ninja. Nor could I reproduce by installing only the Backup plugin without Jetpack-the-plugin.