My Jetpack: show number of available free requests in AI card

Automattic / jetpack

Security, performance, marketing, and design tools — Jetpack is made by WordPress experts to make WP sites safer and faster, and help you grow your traffic.

https://jetpack.com/

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My Jetpack: show number of available free requests in AI card #31036

Open nunyvega opened 1 year ago

nunyvega commented 1 year ago

Whenever a user is on a free plan, show the number of free requests available

ederrengifo commented 1 year ago

I got two ideas / options based on our appetite:

Option 1: Full use of our new cards layout

Use the new stats area to communicate the requests with colors
A helper to explain more about the limited requests
A more explicit "Get unlimited" CTA

Option 2: A simpler communication

Use the existing text to communicate the remaining requests

The first option provides more information and could encourage better conversion, but it might be more expensive. Option 2 is simpler and might be enough for the MVP release. Thoughts? cc @keoshi @nunyvega

keoshi commented 1 year ago

@ederrengifo I like them both, but actually prefer option 2 for clarity purposes at least in the trial phase.

I believe the metrics in the new My Jetpack cards are all cumulative (sum of everything used or taken advantage of so far), right? This introduces a new subtractive model, where they start with 20 and see that number go down as they use the product.

We could clarify this by adding the language you have on the second one:

20 requests remaining/left

ederrengifo commented 1 year ago

I'm testing here an option with "left" instead of "remaining." It might add more clarity. Also, I removed the red "0"; if the idea is to make it simple for the release, we can show it in the same black color. If we are all ok with this, let's use this option then:

retrofox commented 1 year ago

Tasks list

[ ] Expose AI Assistant feature data in the global state https://github.com/Automattic/jetpack/pull/31238
[ ] Requests data once the product activates https://github.com/Automattic/jetpack/pull/31252
[ ] Update the card IU according to the feature data https://github.com/Automattic/jetpack/pull/31252
[ ] Polish the AI Assistant product card states

retrofox commented 1 year ago

we may hold on for now p1686164926817549/1686147682.537239-slack-C054LN8RNVA

lhkowalski commented 9 months ago

We now have a stable counting system for the requests, so I will move this from hold to backlog.

jeherve commented 2 days ago

I'll reopen this if that's okay with you, since it's still an ongoing issue.