Open mgozdis opened 9 months ago
Support References
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We have another report of this issue in 7393417-zen
Another report in 7539224-zd-a8c. Atomic site using a third-party theme (Gridiculous Pro), so I doubt this is theme related.
This issue has been marked as stale. This happened because:
No further action is needed. But it's worth checking if this ticket has clear reproduction steps and it is still reproducible. Feel free to close this issue if you think it's not valid anymore — if you do, please add a brief explanation.
I experienced the same issue with the email triggered for this post on my personal site.
?w=750
) to resize the image as well as the data-medium-file
and data-large-file
attributes, but that would only work with images served via Photon.<div class="featured-image-container" style="max-height: 488px; margin-bottom: 24px; line-height: 0; text-align: center;">
<img
width="750"
height="750"
src="https://jeremy.hu/wp-content/uploads/jeremy-herve-2024.jpg?w=750"
class="featured-image wp-post-image"
alt="featured image"
decoding="async"
loading="lazy"
data-attachment-id="41072"
data-permalink="https://jeremy.hu/new-profile-pic/jeremy-herve-2024/"
data-orig-file="https://jeremy.hu/wp-content/uploads/jeremy-herve-2024.jpg"
data-orig-size="852,852"
data-comments-opened="1"
data-image-meta='{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}'
data-image-title="Jeremy Herve in 2024"
data-image-description
data-image-caption="<p>Portrait of myself in 2024</p>"
data-medium-file="https://jeremy.hu/wp-content/uploads/jeremy-herve-2024.jpg?w=550"
data-large-file="https://jeremy.hu/wp-content/uploads/jeremy-herve-2024.jpg?w=750"
tabindex="0"
role="button"
style="border: none; -ms-interpolation-mode: bicubic; margin-bottom: 0; max-height: inherit; width: 100%; height: 100%; max-width: 852px;"
>
</div>
I'm assuming square images(and possibly portrait) are the pattern here. I tested with a 1920x1920 image and that was stretched too:
I had another case the other day in here as well: #8680778-zen and a follow up to this in #8685932-zen
Impacted plugin
Jetpack
Quick summary
When sending a test email prior to publishing a post, the email received displays the featured image correctly. When publishing, the email received display the featured image distorted. This appears related to the test email using auto height and width values while the published email sets specific values.
User report: 7416408-zd-a8c
Steps to reproduce
A clear and concise description of what you expected to happen.
The featured image should display the same and use the same CSS styling regardless of sending a test email or "published" email. It should display in the correct size, proportions, and aspect ratio.
What actually happened
Different CSS is applied depending on whether it's a test email or not. The test email uses this inline CSS:
style="border:none;margin-bottom:0;max-height:inherit;max-width:100%;width:auto;height:auto
The published email uses this inline CSS:
style="border:none;margin-bottom:0;max-height:inherit;width:100%;height:163.89%;max-width:1080px
Impact
Some (< 50%)
Available workarounds?
No and the platform is unusable
Platform (Simple and/or Atomic)
Atomic
Logs or notes
It is unknown if this is theme/platform specific and only tested on AT sites with Alonso theme.