Open vparkhere opened 6 months ago
I can reproduce this on my testing Dotcom (AT) & JP sites.
Ran into the issue in 7935477-zd-a8c. Nothing showed up when a Donation Block was inserted on a Simple site. Asked user to connect to Stripe, but there was no information on the user's side informing them to connect to Stripe first.
Support References
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Encountered this bug when adding the Donations Form block to this DIFM Express build. Provided the customer with instructions for the workaround.
Impacted plugin
Jetpack
Quick summary
Adding the Donations Form block to a new site that has not had a Stripe account connected will show a blank space.
Steps to reproduce
A clear and concise description of what you expected to happen.
I expect to see a prompt that says "Connect to Stripe to use this block on your site", similar to what is shown in this support documentation: https://wordpress.com/support/wordpress-editor/blocks/donations/#step-2-connect-stripe-to-accept-donations
What actually happened
I added the Donations Form block and nothing shows up, nothing in the Editor nor in the public page:
https://github.com/Automattic/jetpack/assets/11635760/7ac8eb57-7e77-4a58-b4b5-85d76bf2b77f
Impact
Some (< 50%)
Available workarounds?
Yes, easy to implement
Platform (Simple and/or Atomic)
Simple, Atomic
Logs or notes
Workaround: Go to Tools > Monetize and connect a Stripe account. Once it's connected, any preexisting Donations Form blocks as well as future Donations Form blocks will show up.