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Automattic / jetpack

Security, performance, marketing, and design tools — Jetpack is made by WordPress experts to make WP sites safer and faster, and help you grow your traffic.
https://jetpack.com/
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Contact Form: Thickbox doesn't get triggered on some Simple sites #38472

Open jeherve opened 1 month ago

jeherve commented 1 month ago

Impacted plugin

Jetpack

Quick summary

On a single WordPress.com Simple, the export modal does not get displayed in the legacy Feedback management screen in wp-admin.

Steps to reproduce

  1. Go to the Feedback > Form Responses menu in wp-admin
  2. In the top right corner, click View > Classic
  3. Then click on the Export button

A clear and concise description of what you expected to happen.

The Feedback export modal should open.

What actually happened

Nothing happens.

Impact

One

Available workarounds?

Yes, easy to implement

Platform (Simple and/or Atomic)

Simple

Logs or notes

As a workaround, one can switch to the newer Feedback view, where the button does work:

image
github-actions[bot] commented 1 month ago

Support References

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