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Automattic / jetpack

Security, performance, marketing, and design tools — Jetpack is made by WordPress experts to make WP sites safer and faster, and help you grow your traffic.
https://jetpack.com/
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Some users asked to log in again to post a comment #39401

Open ariel-maidana opened 5 days ago

ariel-maidana commented 5 days ago

Impacted plugin

Jetpack

Quick summary

When some users try to post a comment, they are required to log in again to post it, even though they are already logged in.

Are you [User Name]? You are being asked to login because [user email] is used by an account you are not logged into now. By logging in you'll post the following comment to [Site Name]: [Comment text]

image

Steps to reproduce

  1. Log in as one of the affected users.
  2. Go to a blog (owned by the same user or another).
  3. Open a post and try to post a comment.
  4. See issue.

A clear and concise description of what you expected to happen.

Since the user is already logged in, the comment should be posted.

What actually happened

User is presented with a login screen, asking them to log in again.

Impact

Some (< 50%)

Available workarounds?

Yes, easy to implement

If the above answer is "Yes...", outline the workaround.

Workaround: enter login credentials to log in again.

Platform (Simple and/or Atomic)

Simple

Logs or notes

Context:

8655370-zen 8680786-zen

github-actions[bot] commented 5 days ago

Support References

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