github-actions[bot]
commented
2 days ago OpenAI suggested the following labels for this issue:
- [Feature Group] A8C Marketing & Sales: The issue is related to integrating Mailchimp, which is a marketing tool, into the Jetpack plugin.
- [Feature] Mailchimp: Directly addresses the Mailchimp Block feature, which is the subject of the issue.
- [Feature] Forms Blocks: Related to the forms created with audience groups in Mailchimp, which are used to facilitate user engagement.
jeherve
Impacted plugin
Jetpack
Quick summary
While Mailchimp allows someone to self-categorize which group they want to be added to when signing up to a mailing list, the Mailchimp Block is designed to show the associated audience groups under the "Mailchimp Groups" heading in the sidebar. For some reason, the block doesn't seem to be pulling in any groups from Mailchimp even though the user has successfully connected their account to Mailchimp
Steps to reproduce
A clear and concise description of what you expected to happen.
I expected the audience groups added in Mailchimp to be listed under the "Mailchimp Groups" heading on the sidebar
What actually happened
The audience groups the user added in Mailchimp aren't showing up under the "Mailchimp Groups" heading in the sidebar
Impact
One
Available workarounds?
No but the platform is still usable
If the above answer is "Yes...", outline the workaround.
User could upgrade to a Business Plan. After doing that, they could use the Mailchimp plugin or the custom HTML provided on the Mailchimp website
Platform (Simple and/or Atomic)
Simple
Logs or notes
No response