Automattic / jetpack

Security, performance, marketing, and design tools — Jetpack is made by WordPress experts to make WP sites safer and faster, and help you grow your traffic.
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Site didn't get disconnected in wp-admin #8703

Open brbrr opened 6 years ago

brbrr commented 6 years ago

This happens only 1 time, and I wasn't able to reproduce it once again.

Steps to reproduce the issue

Using WP site in subdirectory on GoDaddy Connect Jetpack via https://wordpress.com/jetpack/connect Disconnect via calypso https://wordpress.com/settings/disconnect-site/[SITE-NAME]

What I expected

Site is disconnected completely; when visiting wp-admin I see that jetpack is not connected

What happened instead

The user remains connected in wp-admin, although site stats wasn't loaded due to 404 error. I've tried to disconnect from wp-admin - and I got API4044Error but site becomes disconnected after that.

oskosk commented 6 years ago

Did this happen on a site of yours or using the testing sites ?

oskosk commented 6 years ago

I know you mentioned godaddy, but I've just tried an installation on a subdir , a fresh site and couldn't reproduce...

brbrr commented 6 years ago

I was using sud-dir site provided for jetpack testing call

Internal ref: p8oabR-8W-p2

stale[bot] commented 6 years ago

This issue has been marked as stale. This happened because:

No further action is needed. But it's worth checking if this ticket has clear reproduction steps and it is still reproducible. Feel free to close this issue if you think it's not valid anymore — if you do, please add a brief explanation.