search

Automattic / jetpack

Security, performance, marketing, and design tools — Jetpack is made by WordPress experts to make WP sites safer and faster, and help you grow your traffic.
https://jetpack.com/
Other
1.59k stars 798 forks source link

Related Posts: Displaying only in Customizer on Project Page #9815

Open MindyPostoff opened 6 years ago

MindyPostoff commented 6 years ago

Steps to reproduce the issue

Reported by WordPress.com Business user with plugins in 1234440-zen.

  1. Site running the premium Luxury theme.
  2. Ensure that site has 3+ projects in the portfolio and 3+ blog posts, tagged and categorized similarly.
  3. Open the Customizer and within its view, navigate to a single project page within the portfolio.
  4. Notice the related posts section at the bottom of the project page:

http://cld.wthms.co/MoVfPI

What I expected

Since the related posts are visible on that page in the Customizer, I expected to see that same content section when viewing that project on the front end. But I didn't:

http://cld.wthms.co/NvLCoh

I'm not sure if this issue is that the related posts content should not be displaying, but the Customizer is showing it, or that it should be displayed but the project page isn't showing it.

My hunch is that related posts should not display on a project page, as it's not a blog post. If that's true, then having it display in the Customizer is the problem. Now we need to understand whether this happens on a self-hosted Jetpack site, too, or something only related to WordPress.com Business plans.

thebud15 commented 6 years ago

Reminded user on 1234440-zen that we are still actively working on this and will update when we have more info

ChrissiePollock commented 6 years ago

@brbrr Any updates on this? Am touching base with the user to say that we are still working on this.

brbrr commented 6 years ago

@ChrissiePollock We haven't made any progress on this, but we'll post here as soon as we have some news.

xpurichan commented 6 years ago

Updated the ticket to let the user know we're still investigating.

stale[bot] commented 5 years ago

This issue has been marked as stale. This happened because:

No further action is needed. But it's worth checking if this ticket has clear reproduction steps and it is still reproducible. Feel free to close this issue if you think it's not valid anymore — if you do, please add a brief explanation.