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Automattic / pocket-casts-android

Pocket Casts Android 🎧
https://forums.pocketcasts.com
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Pocket Casts Media Notifications stopped working on Pixel 8 Pro #3145

Open jinnypark opened 2 weeks ago

jinnypark commented 2 weeks ago

Description

This user reports that PC notifications stopped working suddenly. Previously, they fixed this issue by uninstalling and reinstalling, but they'd like to avoid that. Their notification permissions are enabled in their device.

8943899-zd-a8c

PocketCasts previously displayed its "media playing" notification as a media notification, but it stopped working when I switched to the new phone. I'm attaching a screenshot of the media notification for another app (Deezer). Can you please help me to fix this issue?

p1730309705068569-slack-C02A333D8LQ

Step-by-step reproduction instructions

  1. Play Pocket Casts podcast on Android Pixel 8 Pro
  2. Go to the Media notifications view and find no notifications there
  3. Uninstall and reinstall the app to fix the issue

Screenshots or screen recording

Image

Did you search for existing bug reports?

Device, Operating system, and Pocket Casts app version

Phone: Google - husky - Pixel 8 Pro - husky Android version: 14 SDK 34

igotdes commented 11 hours ago

User has shared new logs:

axzY2qqJ.txt

In the meantime, I've asked them to try disabling notification permissions for the app, and then re-enabling them 🤞

/Edit: Also ask them if they might have "Hide playback notification on pause" enabled under the Pocket Casts app's Profile > Settings (gear icon) > Notifications.