Automattic / pocket-casts-ios

Pocket Casts iOS app 🎧
Mozilla Public License 2.0
1.66k stars 133 forks source link

Apple Watch: Sync with airplane mode on takes a long time to update #274

Open ezebecke opened 2 years ago

ezebecke commented 2 years ago

Description

When the watch is in airplane mode (with Wifi and Bluetooth enabled), the sync from the watch queue (Phone source) takes a long time to update with what they have on the phone.

5504783-zd

It might not be a bug or something we can solve and more of a consequence of using airplane mode.

User device: Apple Watch Series 4
rviljoen commented 1 year ago

Unable to reproduce this on Series 4 in Airplane mode (WiFi and Bluetooth enabled). Re-ordering the queue on either phone or watch results in near instant updates on the other device.

BKrnk1337 commented 1 year ago

Seems this is my ticket I reported via your support mail.

Do you need additional infos? I still experience a huge delay in sync between the iOS and watchOS App.

Like when I open the watch App it (maybe) starts to sync BUT never show me the exact same podcast I am listing in my iPhone right now. It starts to sync already Listen episode (even with stopping at the time I paused them on my phone)

This feels not right for me - like a time travel through the past days I used the watch App the last time.

Could you help me resolve this? If install already everything new.

BKrnk1337 commented 1 year ago

@rviljoen / @ezebecke I would like to ask, if someone saw my comment here?

I have still the problem that the sync to my watch is extreme slow oe just have a delay of several days.

rviljoen commented 1 year ago

Hi @BKrnk1337 - I saw your comment but I'm unable to reproduce this on my devices. I'm not a Pocket Casts employee, so I do not have access to the support logs that you would have sent to the team. I think it's best to follow up with the support team to see where they are with the investigation.

BKrnk1337 commented 1 year ago

@ezebecke Then I Hope you can help me. The logs I sended to your support team.

I hope they still exist. Tell me if you need new logs