Closed azollafox closed 1 year ago
There seems to be a lot of issues with the new OneUI 5 and Android 13 updates on Samsung devices. One thing that might help are the following steps:
Another report https://woothemes.zendesk.com/agent/tickets/5843624 Samsung Android phone Samsung software: G990USQS4DVL1 Simplenote 2.25
The user in 5896526-zd-woothemes said these steps didn't help:
This has not worked for my Samsung S21 it's frustrating cause the check boxes are the main way I use. Now I cannot even add new boxes
When I access my notes on the phone app, it deletes my check boxes. It then syncs with all device and the check boxes are gone. Any Ideas of what I can do to make this stop?
Thank you in advance for any help that you can provide! What device you use Simplenote on Galaxy S22 What operating systems and versions One UI Version 5.0 Android Version 13 The Simplenote versions on each 1.15.0
5941310
This issue and #1580 are related to updates in One UI Version 5.0 Android Version 13
for Samsung devices. We are implementing some changes to prevent the Samsung keyboard from making these updates on its own.
Expected
Checkboxes should remain as they are unless a user deletes them
Observed
Checkboxes disappear almost immediately after being added in a note, or after opening a existing note that contains them.
Reproduced
We haven't reproduced this, but the users who experience it, experience it every time.
https://user-images.githubusercontent.com/7907292/210369822-09f8bcdf-092d-4c85-a10d-978c20da2f51.mp4
Info
Every user report is for those on Samsung with the most recent OS update, Android version: Android 13 (SDK 33 or OneUI 5
Device Make: Samsung Device Model: Samsung Galaxy S20 5G Android Version: Android version: Android 13 (SDK 33 Simplenote Version: 2.25
5778885-zen 5794049-zen 5805437-zen 5812363-zen
Google Play App Review ID 7c2f5114-242c-480b-a660-582de08987bc