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Automattic / simplenote-android

Simplenote for Android
https://simplenote.com
GNU General Public License v2.0
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App unresponsive after first launch and moved to background. #1621

Closed adamjohndaly closed 5 months ago

adamjohndaly commented 7 months ago

Here is the problem: i can't open settings, because UI stops responding very quickly after application starts (screenshot attached).

I attached logs after cleaning application storage and restart, when application starts without problem, but i think it's useless.

I suppose after cleaning storage and re-login it works just until next relaunch, when android closes application after it goes to background and than run launch it again when i tap on application icon - that time application becomes unresponsive.

Expected

App is not unresponsive after subsequent launches.

Observed

Reproduced

Logs:

2023-11-18 11:59:10.887 - LAYOUT: Small, portrait
2023-11-18 11:59:10.903 - NETWORK: WIFI (866,00 Mbps)
2023-11-18 11:59:10.903 - SCREEN: Created (NotesActivity)
2023-11-18 11:59:10.924 - NETWORK: WIFI (866,00 Mbps)
2023-11-18 11:59:10.924 - SCREEN: Created (NoteListFragment)
2023-11-18 11:59:10.937 - ACTION: App opened
2023-11-18 11:59:10.940 - SYNC: Started account bucket (NotesActivity)
2023-11-18 11:59:10.940 - SYNC: Started preference bucket (NotesActivity)
2023-11-18 11:59:10.940 - SYNC: Started note bucket (NotesActivity)
2023-11-18 11:59:10.940 - SYNC: Started tag bucket (NotesActivity)
Access token missing
2023-11-18 11:59:10.944 - SYNC: Stopped account bucket (AuthUtils)
2023-11-18 11:59:10.944 - SYNC: Stopped note bucket (AuthUtils)
2023-11-18 11:59:10.944 - SYNC: Stopped tag bucket (AuthUtils)
2023-11-18 11:59:10.944 - SYNC: Stopped preference bucket (AuthUtils)
2023-11-18 11:59:10.955 - SYNC: Added note bucket listener (NotesActivity)
2023-11-18 11:59:10.955 - SYNC: Added tag bucket listener (NotesActivity)
2023-11-18 11:59:10.960 - SYNC: Added preference bucket listener (NoteListFragment)
2023-11-18 11:59:10.963 - SYNC: Removed preference bucket listener (NoteListFragment)
2023-11-18 11:59:10.963 - SCREEN: Paused (NoteListFragment)
2023-11-18 11:59:10.963 - SYNC: Removed tag bucket listener (NotesActivity)
2023-11-18 11:59:10.963 - SYNC: Removed note bucket listener (NotesActivity)
2023-11-18 11:59:10.963 - SCREEN: Paused (NotesActivity)
2023-11-18 11:59:10.977 - SYNC: Started account bucket (SimplenoteAuthenticationActivity)
2023-11-18 11:59:10.977 - SYNC: Started preference bucket (SimplenoteAuthenticationActivity)
2023-11-18 11:59:10.977 - SYNC: Started note bucket (SimplenoteAuthenticationActivity)
2023-11-18 11:59:10.977 - SYNC: Started tag bucket (SimplenoteAuthenticationActivity)
2023-11-18 11:59:14.514 - SYNC: Started account bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:14.514 - SYNC: Started preference bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:14.514 - SYNC: Started note bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:14.514 - SYNC: Started tag bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:17.242 - SYNC: Started account bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:17.242 - SYNC: Started preference bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:17.243 - SYNC: Started note bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:17.243 - SYNC: Started tag bucket (SimplenoteCredentialsActivity)
2023-11-18 11:59:19.321 - SYNC: Started account bucket (NotesActivity)
2023-11-18 11:59:19.322 - SYNC: Started preference bucket (NotesActivity)
2023-11-18 11:59:19.322 - SYNC: Started note bucket (NotesActivity)
2023-11-18 11:59:19.322 - SYNC: Started tag bucket (NotesActivity)
2023-11-18 11:59:19.323 - SYNC: Added note bucket listener (NotesActivity)
2023-11-18 11:59:19.323 - SYNC: Added tag bucket listener (NotesActivity)
2023-11-18 11:59:19.338 - SYNC: Added preference bucket listener (NoteListFragment)
2023-11-18 11:59:25.521 - SYNC: Removed preference bucket listener (NoteListFragment)
2023-11-18 11:59:25.521 - SCREEN: Paused (NoteListFragment)
2023-11-18 11:59:25.521 - SYNC: Removed tag bucket listener (NotesActivity)
2023-11-18 11:59:25.521 - SYNC: Removed note bucket listener (NotesActivity)
2023-11-18 11:59:25.521 - SCREEN: Paused (NotesActivity)
2023-11-18 11:59:25.543 - SYNC: Started account bucket (PreferencesActivity)
2023-11-18 11:59:25.544 - SYNC: Started preference bucket (PreferencesActivity)
2023-11-18 11:59:25.544 - SYNC: Started note bucket (PreferencesActivity)
2023-11-18 11:59:25.544 - SYNC: Started tag bucket (PreferencesActivity)

Ticket: https://a8c.zendesk.com/agent/tickets/7328023

azollafox commented 7 months ago

A ton of other reports here: https://forums.simplenote.com/forums/topic/issues-with-samsung-s23-android-14-one-ui-6-0/?view=all#post-1540

thabotswana commented 6 months ago

Another report here: https://forums.simplenote.com/forums/topic/simplenote-2-30-freezes-and-crashes-on-the-latest-samsung-ui6-firmware-update/?view=all#post-1574

thabotswana commented 6 months ago

Another report here: https://forums.simplenote.com/forums/topic/showstopper-for-android-14/?view=all#post-1630

azollafox commented 6 months ago

Further reports from Google Play https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=aed4909b-29d0-4dfc-9939-8914fda04c1c&corpus=PUBLIC_REVIEWS

https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=c7648abb-3edc-404b-a567-8c515159d065&corpus=PUBLIC_REVIEWS

azollafox commented 6 months ago

https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=6ffb48f6-0773-4756-9ac8-fd659fc35b15

azollafox commented 6 months ago

Looks like it's on other devices, like Pixel 6a https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=ff0c62e0-f524-48bd-9a86-a7c4bef161c6&corpus=PUBLIC_REVIEWS

azollafox commented 6 months ago

https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=fb67c4ec-b38c-442b-9958-5ae1f5bb9158

azollafox commented 6 months ago

device: realme GT3 240W Android 14 https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=b12dbb5a-f3ed-46b8-be76-06f06d01318f

azollafox commented 6 months ago

https://play.google.com/console/u/0/developers/7957760354032996428/app/4975233711145652703/user-feedback/review-details?reviewId=a38fd93d-651b-4bfb-9a9c-d9caa24d362b

roundhill commented 5 months ago

I think I've reproduced this, it's some code that gets the note count for a tag. Because of the way Simperium is designed I think we may just want to remove that part of the UI.

roundhill commented 5 months ago

Hopefully fixed in latest beta, I dropped a note on the forum post. Beta can be tested via this link:

https://play.google.com/apps/testing/com.automattic.simplenote