The user was trying to add padding to a group block but the settings were not there.
When the padding was added while a different theme was active it stayed the way it was.
I was able to reproduce this on my test site.
Steps to reproduce
Activate Theme Twenty Seventeen
Create a page
Add a Paragraph Block to a Group Block
Try to adjust padding > settings are not there
Activating a different theme will show the settings
Changing the settings is possible.
Activating Twenty Seventeen again > settings are gone, padding remains.
What you expected to happen
I was expecting the setting to show up the same as they do with other themes.
What actually happened
No settings available
Context
38266681-hc
Platform (Simple, Atomic, or both?)
Simple, Atomic
Theme-specific issue?
Yes, the theme is Twenty Seventeen
Browser, operating system and other notes
No response
Reproducibility
Consistent
Severity
One
Available workarounds?
Yes, easy to implement
Workaround details
Switch to a newer theme, adjust the settings and switch back to Twenty Seventeen
Quick summary
The user was trying to add padding to a group block but the settings were not there. When the padding was added while a different theme was active it stayed the way it was. I was able to reproduce this on my test site.
Steps to reproduce
Activate Theme Twenty Seventeen Create a page Add a Paragraph Block to a Group Block Try to adjust padding > settings are not there
Activating a different theme will show the settings Changing the settings is possible. Activating Twenty Seventeen again > settings are gone, padding remains.
What you expected to happen
I was expecting the setting to show up the same as they do with other themes.
What actually happened
No settings available
Context
38266681-hc
Platform (Simple, Atomic, or both?)
Simple, Atomic
Theme-specific issue?
Yes, the theme is Twenty Seventeen
Browser, operating system and other notes
No response
Reproducibility
Consistent
Severity
One
Available workarounds?
Yes, easy to implement
Workaround details
Switch to a newer theme, adjust the settings and switch back to Twenty Seventeen