jartes
commented
2 months ago Thanks for reporting this one, Maciej!
📌 REPRODUCTION RESULTS
- Tested on Simple – Could Not Replicate
- Tested on Atomic – Could Not Replicate
📌 FINDINGS/SCREENSHOTS/VIDEO While I could not reproduce it, I saw some internal errors on IRC (p1720616392371009/1720614979.439469-slack-C01UW7SB411) for other sites. The error is this one:
Fatal error for http://freelancermerlyn.wordpress.com/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fdomains%2Fmanage%2Ffreelancermerlyn.wordpress.com on in /home/wpcom/public_html/wp-content/themes/pub/radcliffe-2/inc/customizer.php:16 - Uncaught Error: Attempt to assign property "transport" on null in /home/wpcom/public_html/wp-content/themes/pub/radcliffe-2/inc/customizer.php:16📌 ACTIONS
- Triaged
- Transferred to the themes repo.
Quick summary
On a Starter plan/simple site, when trying to access Customizer from the Appearance section, the link points to the free WordPress.com domain instead of the primary domain authorspiritwalker.com, and the URL displays an error 500. URL of the error page: https://freelancermerlyn.wordpress.com/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fdomains%2Fmanage%2Fauthorspiritwalker.com
I was not able to reproduce the issue on my test site. The error seems to be strictly related to the authorspiritwalker.com site.
Steps to reproduce
What you expected to happen
The Customizer should open.
What actually happened
Error 500 under the following link https://freelancermerlyn.wordpress.com/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fdomains%2Fmanage%2Fauthorspiritwalker.com
Impact
One
Available workarounds?
No and the platform is unusable
Platform (Simple and/or Atomic)
No response
Logs or notes
No response