Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
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[GlobalStep] Unable to display "Coupon" name and "Remove" option when applying more than 1 recurring type coupon for subscription product under "Recurring Totals" section on "Cart" page. #5208

Open gglobalstep opened 2 years ago

gglobalstep commented 2 years ago

Bug Description:

Unable to display "Coupon" name and "Remove" option when applying more than 1 recurring type coupon for subscription product under "Recurring Totals" section on "Cart" page.

Environment:

Woocommerce Version: WooCommerce 7.1.0 WooCommerce WooCommerce Payments - 5.1.0 test-3 WordPress version: 6.1.1

PC: Windows 10 Chrome(Version 107.0.5304.122) Firefox(Version 107.0)

Steps To Reproduce:

  1. Create any test site using the JN site.
  2. Install all the required plugins.
  3. Navigate to WooCommerce -> Marketing -> Coupons -> Add New
  4. Add more than 1 recurring type coupons
  5. Go to Shop page -> Add subscription product to cart
  6. Go to cart page and add both recurring coupons
  7. Observe 'Recurring Totals' section doesn't display second coupon 'Name' or its corresponding 'Remove' option

Actual Result:

Coupon 'Name' and 'Remove' option not visible when multiple recurring coupons are added.

Expected Result:

Coupon 'Name' and 'Remove' option should be visible whenever multiple recurring coupons are added.

Screenshot:

#5208

Isolating the problem (mark completed items with an [x]):

` ### WordPress Environment ### WC Version: 7.1.0 REST API Version: ✔ 7.1.0 WC Blocks Version: ✔ 8.7.5 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.54 (Unix) OpenSSL/1.0.2g PHP Version: 7.4.33 PHP Post Max Size: 1 GB PHP Time Limit: 30 PHP Max Input Vars: 5000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.7.33-0ubuntu0.16.04.1-log Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.1.0 WC Database Prefix: wp_ Total Database Size: 7.63MB Database Data Size: 5.42MB Database Index Size: 2.21MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.13MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.20MB + Index: 0.20MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.45MB + Index: 0.08MB + Engine InnoDB wp_postmeta: Data: 0.42MB + Index: 0.42MB + Engine InnoDB wp_posts: Data: 0.11MB + Index: 0.06MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 25 page: 10 post: 2 product: 24 product_variation: 7 revision: 3 shop_coupon: 2 shop_order: 49 shop_order_refund: 5 shop_subscription: 24 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (6) ### Query Monitor: by John Blackbourn – 3.10.1 Code Snippets: by Code Snippets Pro – 3.2.2 Companion Plugin: by Osk – 1.28 WooCommerce Payments Dev Tools: by Automattic – WooCommerce Payments: by Automattic – 5.1.0-test-3 WooCommerce: by Automattic – 7.1.0 ### Inactive Plugins (3) ### Akismet Anti-Spam: by Automattic – 5.0.1 Hello Dolly: by Matt Mullenweg – 1.7.2 WooCommerce Subscriptions: by WooCommerce – 4.6.0 ### Dropin Plugins (1) ### db.php: Query Monitor Database Class (Drop-in) ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.2.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://aggressive-mite.jurassic.ninja Subscription Statuses: wc-pending: 1 wc-cancelled: 1 wc-active: 22 WooCommerce Account Connected: ❌ No ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### WooCommerce Payments: wc-active: 22 wc-cancelled: 1 wc-pending: 1 ### Payment Gateway Support ### WooCommerce Payments: products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions gateway_scheduled_payments tokenization add_payment_method ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-11-30 06:18:17 +00:00 Options: ✔ Notes: 42 Onboarding: completed ### WooCommerce Payments ### Version: 5.1.0-test-3 Connected to WPCOM: Yes Blog ID: 212892753 Account ID: acct_1M9Nf3CNaUD4sFTg ### Action Scheduler ### Canceled: 16 Oldest: 2022-11-29 07:11:09 +0000 Newest: 2022-11-29 13:14:55 +0000 Complete: 497 Oldest: 2022-11-29 06:56:48 +0000 Newest: 2022-11-29 11:38:25 +0000 Failed: 1 Oldest: – Newest: – Pending: 24 Oldest: 2022-11-30 06:18:28 +0000 Newest: 2023-01-29 11:46:50 +0000 ### Status report information ### Generated at: 2022-11-29 15:34:56 +00:00 `
jbordonado commented 2 years ago

Hey @Automattic/helix, it looks like a small bug was found by GlobalStep while testing 5.1.0-test-3. @shendy-a8c confirmed this behavior is happening with the previous version: p1669733111376329/1669719062.439969-slack-C011ENB20Q1

We're not sure if it's by design, but it looks indeed a bit odd to only show the first coupon, although it seems like a low priority if it were to be fixed.

Can you look into this and:

Thanks!

haszari commented 2 years ago

I agree this is low priority, likely not impacting many shoppers/merchants (multiple coupons is not common). It may also be in WC Subscriptions.

@mattallan (reviewer) can you do a quick search and if there's an existing issue, link it? If you think this is worth confirming & reporting in subs-core and WCS, go for it (optional).

If this is known behaviour (e.g. documented) then happy to close, I don't have experience of this.

achyuthajoy commented 1 year ago

@mattallan Any updates on this one?

haszari commented 1 year ago

@achyuthajoy no updates or ETA, this is low priority as it's an edge case.