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Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
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[GlobalStep] "Base fee" under "Fee details" order note fails to display for UPE payment methods on "Edit Order" page. #5962

Closed gglobalstep closed 9 months ago

gglobalstep commented 1 year ago

Bug Description:

"Base fee" under "Fee details" order note fails to display for UPE payment methods on "Edit Order" page.

Environment:

Woocommerce Version: WooCommerce 7.5.1 WooCommerce Payments - 5.7.0-test-3 WordPress version: v6.2

PC: Windows 10, Chrome(Version 111.0.5563.147) Firefox (Version 111.0.1)

Steps To Reproduce:

  1. Create any test site using the JN site.
  2. Install and activate all the required plugins.
  3. Enable the UPE "Enable the new WooCommerce Payments checkout experience" on the "Woocommerce >> Payments".
  4. Complete the setup.
  5. Select any UPE payment (i.e Giropay, Sofort etc) with "Credit card / debit card" on payment method.
  6. Click on the save changes.
  7. Purchase any product with selected UPE payment method.
  8. Navigate to "Woocoomerce > Order" page
  9. Observe that "Base fee" under "Fee details" order note fails to display for UPE payment methods on "Edit Order" page.

Actual Result:

"Base fee" under "Fee details" order note fails to display for UPE payment methods on "Edit Order" page.

Expected Result:

"Base fee" under "Fee details" order note should be display for UPE payment methods on "Edit Order" page.

Screenshot:

#5962

Isolating the problem (mark completed items with an [x]):

` ### WordPress Environment ### WC Version: 7.5.1 REST API Version: ✔ 7.5.1 WC Blocks Version: ✔ 9.6.6 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.56 (Unix) OpenSSL/1.0.2g PHP Version: 7.4.33 PHP Post Max Size: 1 GB PHP Time Limit: 30 PHP Max Input Vars: 5000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.7.33-0ubuntu0.16.04.1-log Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.5.1 WC Database Prefix: wp_ Total Database Size: 7.53MB Database Data Size: 5.30MB Database Index Size: 2.23MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.16MB + Index: 0.20MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.13MB + Index: 0.13MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 3.42MB + Index: 0.08MB + Engine InnoDB wp_postmeta: Data: 0.41MB + Index: 0.44MB + Engine InnoDB wp_posts: Data: 0.11MB + Index: 0.06MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 25 page: 9 post: 2 product: 22 product_variation: 7 revision: 2 shop_coupon: 1 shop_order: 52 shop_order_refund: 5 shop_subscription: 21 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (5) ### Query Monitor: by John Blackbourn – 3.12.1 Code Snippets: by Code Snippets Pro – 3.3.0 Companion Plugin: by Osk – 1.29 WooCommerce Payments: by Automattic – 5.7.0-test-3 WooCommerce: by Automattic – 7.5.1 ### Inactive Plugins (4) ### Akismet Anti-Spam: by Automattic – 5.1 Hello Dolly: by Matt Mullenweg – 1.7.2 WooCommerce Payments Dev Tools: by Automattic – WooCommerce Subscriptions: by WooCommerce – 5.0.1 ### Dropin Plugins (1) ### db.php: Query Monitor Database Class (Drop-in) ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.2.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://magellanic-krill.jurassic.ninja Subscriptions-core Library Version: 5.5.0 Subscription Statuses: wc-cancelled: 1 wc-active: 20 WooCommerce Account Connected: ❌ No ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### WooCommerce Payments: wc-active: 20 wc-cancelled: 1 ### Payment Gateway Support ### WooCommerce Payments: products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions gateway_scheduled_payments tokenization add_payment_method Cash on delivery: products WooCommerce Payments (giropay): products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions gateway_scheduled_payments tokenization add_payment_method ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-04-05 06:33:56 +00:00 Options: ✔ Notes: 43 Onboarding: completed ### WooCommerce Payments ### Version: 5.7.0-test-3 Connected to WPCOM: Yes Blog ID: 217492506 Account ID: acct_1Mt3UKCSqPY8MKoT ### Action Scheduler ### Canceled: 14 Oldest: 2023-04-04 07:22:49 +0000 Newest: 2023-04-04 13:07:23 +0000 Complete: 438 Oldest: 2023-04-04 06:34:07 +0000 Newest: 2023-04-04 12:01:29 +0000 Failed: 4 Oldest: 2023-04-04 07:13:57 +0000 Newest: 2023-04-04 13:00:20 +0000 Pending: 22 Oldest: 2023-04-05 06:34:07 +0000 Newest: 2023-06-04 12:34:48 +0000 ### Status report information ### Generated at: 2023-04-04 14:17:12 +00:00 `
leonardola commented 1 year ago

I could not reproduce this bug. Tested with stable 5.7.0 version and 5.7.0-test-3

Screenshot 2023-04-14 at 6 14 49 PM
jessy-p commented 1 year ago

According to Pc2DNy-3z-p2, this falls in Pulsar @kalessil. Tagging as a part of Gamma Porter duties PcreKM-yM-p2.

pierorocca commented 9 months ago

Closing as legacy UPE has been sunset, was not originally reproducible, and no new instances noted from GS.