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Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
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Unexpected Developer Error #6151

Closed jacoswan closed 1 year ago

jacoswan commented 1 year ago

Describe the bug

When in test mode and the Google Pay button, the following error is encountered: 

Uh oh, something went wrong
Unexpected developer error, please try again later.

Apple Pay also doesn't work, unclear if these are related.

Could reproduce Gpay on both a Pressable and WPCOM site (on WPCOM logged in as a8c). The Apple Pay issue only happened on the Pressable site, could complete a successful test purchase on the WPCOM site.

To Reproduce

  1. Set WooPayments in test mode.
  2. Go to a product where the button is enabled (in either Chrome or Safari)
  3. Try to complete checkout.
  4. With GPay the error appears, Apple Pay seems to work, but doesn't do anything.

Actual behavior

Can't complete the checkout. Gpay gives the error "Unexpected Developer Error", and Apple Pay just closes the modal, only traces being in the browser console.

Screenshots

The merchant added that the console log also showed the following:

COAQSB.png

On my test site I can reproduce the error, but the console log shows this:

EvJ8qL.png

In Safari, where Apple Pay's modal closes without any error and just doesn't process the payment, this is visible in the console: dlwqSm.png

Expected behavior

Expected to be able to check out.

Desktop (please complete the following information):

Additional context

Might not be the same error, but the message was the same as #2596

Pressable site SSR ``` ` ### WordPress Environment ### WordPress address (URL): https://jcowoopress.mystagingwebsite.com Site address (URL): https://jcowoopress.mystagingwebsite.com WC Version: 7.6.0 REST API Version: ✔ 7.6.0 WC Blocks Version: ✔ 9.8.4 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 8.1.18 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.0.1 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.4.26-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.6.0 WC Database Prefix: wp_ Total Database Size: 48.58MB Database Data Size: 35.33MB Database Index Size: 13.25MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.22MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 1.33MB + Index: 0.25MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 1.23MB + Index: 0.16MB + Engine InnoDB wp_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.19MB + Index: 0.09MB + Engine InnoDB wp_FmeCCFA_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_email_orders: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_followup_followup_history: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gp_glossaries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gp_glossary_entries: Data: 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wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_scheduled_tasks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 6.11MB + Index: 0.13MB + Engine InnoDB wp_postmeta: Data: 1.52MB + Index: 2.02MB + Engine InnoDB wp_posts: Data: 0.27MB + Index: 0.13MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wcpv_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_indexable: Data: 0.06MB + Index: 0.08MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_yoco_order_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_actionscheduler_actions: Data: 1.02MB + Index: 0.50MB + Engine InnoDB __wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_actionscheduler_logs: Data: 0.28MB + Index: 0.19MB + Engine InnoDB __wp_advanced_notifications: Data: 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0.02MB + Index: 0.00MB + Engine InnoDB __wp_followup_coupons: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_coupon_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_followup_customers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB __wp_followup_customer_carts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_customer_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_customer_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_followup_email_excludes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_followup_email_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_followup_email_orders: Data: 0.13MB + Index: 0.09MB + Engine InnoDB __wp_followup_email_tracking: Data: 0.02MB + Index: 0.08MB + Engine InnoDB __wp_followup_followup_history: Data: 0.06MB + Index: 0.05MB + Engine InnoDB __wp_followup_order_categories: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_followup_subscribers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_subscribers_to_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_followup_subscriber_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB __wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_gp_glossaries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_gp_glossary_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_gp_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_gp_originals: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_gp_permissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_gp_projects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_gp_translations: Data: 0.02MB + Index: 0.11MB + Engine InnoDB __wp_gp_translation_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + 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Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_yoast_indexable: Data: 0.05MB + Index: 0.08MB + Engine InnoDB __wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB __wp_yoco_order_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 152 aw_workflow: 5 bookable_resource: 4 custom_css: 1 event_ticket: 4 follow_up_email: 1 mailpoet_page: 1 nav_menu_item: 9 odr_master_log: 1 odr_order_bump: 1 odr_template: 1 oembed_cache: 4 page: 20 po_product_options: 4 post: 2 product: 89 product_variation: 33 revision: 59 shop_coupon: 4 shop_order: 148 shop_order_refund: 2 shop_subscription: 8 wc_booking: 17 wc_membership_plan: 2 wc_order_status: 8 wc_user_membership: 2 wcpf_item: 1 wcpf_project: 1 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (5) ### Admin Screenshots: by Senff – 1.0.3 Jetpack: by Automattic – 12.1-a.7 WooCommerce Payments: by Automattic – 5.7.0 WooCommerce Subscriptions: by WooCommerce – 5.0.0 (update to version 5.0.1 is available) WooCommerce: by Automattic – 7.6.0 ### Inactive Plugins (10) ### ### Dropin Plugins (2) ### advanced-cache.php: advanced-cache.php object-cache.php: Memcached ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: booking (booking) composite (composite) external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude_from_catalog (exclude_from_catalog) exclude_from_search (exclude_from_search) exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #2795 - /checkout-block/ My account: #9 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.2.0 Author URL: https://woocommerce.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://jcowoopress.mystagingwebsite.com Subscriptions-core Library Version: 5.5.0 Subscription Statuses: wc-cancelled: 8 WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No Custom Retry Rules: ✔ No Custom Retry Rule Class: ✔ No Custom Raw Retry Rule: ✔ No Custom Retry Rule: ✔ No Retries Migration Status: ✔ Completed Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: Netherlands ### Subscriptions by Payment Gateway ### other: wc-cancelled: 2 WooCommerce Payments: wc-cancelled: 1 ### Payment Gateway Support ### WooCommerce Payments: products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions subscription_amount_changes subscription_date_changes tokenization add_payment_method Direct bank transfer: products WooCommerce Payments (Sofort): products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions subscription_amount_changes subscription_date_changes tokenization add_payment_method WooCommerce Payments (giropay): products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions subscription_amount_changes subscription_date_changes tokenization add_payment_method ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-04-27 04:18:59 +01:00 Options: ✔ Notes: 142 Onboarding: completed ### WooCommerce Payments ### Version: 5.7.0 Connected to WPCOM: Yes Blog ID: 167752461 Account ID: [redacted] ### Action Scheduler ### Complete: 76 Oldest: 2023-03-26 12:24:02 +0100 Newest: 2023-04-26 10:27:49 +0100 Failed: 496 Oldest: 2020-03-26 05:54:28 +0000 Newest: 2023-04-24 14:07:22 +0100 Pending: 2 Oldest: 2023-04-27 10:27:49 +0100 Newest: 2023-05-24 14:07:22 +0100 ### Status report information ### Generated at: 2023-04-26 12:02:59 +01:00 ` ```
csmcneill commented 1 year ago

I believe this is the same issue as https://github.com/Automattic/woocommerce-payments/issues/4083

jessy-p commented 1 year ago

According to Pc2DNy-3z-p2, this falls in Fusion @anu-rock. Tagging as a part of Gamma Porter duties PcreKM-yM-p2.

haszari commented 1 year ago

This looks to be 100% a duplicate of earlier #4083 - @jacoswan are you ok to close this issue and use the existing issue to track?

jacoswan commented 1 year ago

With pleasure, @haszari . Apologies for the duplication.