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Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
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Back In Stock Notifications option removed from Product Editor with WooCommerce Payments active #6910

Closed theabhig closed 11 months ago

theabhig commented 1 year ago

Describe the bug

With WooCommerce Payments version 6.2.1 and 6.2.2 active, the back-in-stock notification that is added to the product editor using Back In Stock Notifications is removed.

To Reproduce

On an install with just WooCommerce, WooCommerce Payments, and the latest version of Back In Stock Notifications enabled, set up a product that has stock management enabled under "Inventory".

We would expect to see the "Stock notifications" option to appear (see screenshot below).

Actual behavior

This option does not appear in the product editor but appears once WooCommerce Payments is deactivated.

Screenshots

With WooCommerce Payments active:

Annotation on 2023-08-03 at 10-21-53

With WooCommerce Payments deactivated and Stripe active instead:

Annotation-Annotation on 2023-08-03 at 10-20-20 png

Expected behavior

We would expect the stock notifications option to appear

Desktop (please complete the following information):

Additional context

First reported in 6597422-zen

I was able to replicate this on my test site. Below System Status Report is from my test site (with WC Pay active):

WordPress Environment 

### WordPress Environment ###

WordPress address (URL): 
Site address (URL): 
WC Version: 7.9.0
REST API Version: ✔ 7.9.0
WC Blocks Version: ✔ 10.4.6
Action Scheduler Version: ✔ 3.6.1
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: ✔

### Server Environment ###

Server Info: nginx
PHP Version: 8.0.29
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 8.0.1
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.26-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 7.9.0
WC Database Prefix: wp_
Total Database Size: 44.50MB
Database Data Size: 37.73MB
Database Index Size: 6.77MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_afwc_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_afwc_commission_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_afwc_hits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_afwc_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_afwc_payout_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_afwc_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_automatewoo_referrals: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_automatewoo_referral_advocate_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_automatewoo_referral_invites: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_extCCFA_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_extCCFA_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_foosales_square_checkouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_foosales_square_devices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_foosales_square_refunds: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 27.38MB + Index: 1.72MB + Engine InnoDB
wp_postmeta: Data: 3.52MB + Index: 1.94MB + Engine InnoDB
wp_posts: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpv_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpv_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcrp_rental_products_rentals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcrs_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availability: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_bookings_availabilitymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_booking_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_deposits_payment_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_deposits_payment_plans_schedule: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_points_rewards_user_points: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_points_rewards_user_points_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_pos_grid_tiles: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_warranty_products: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bis_activity: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_bis_notifications: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_bis_notificationsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_per_product_shipping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_flat_rate_boxes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_software_activations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_software_licenses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 2.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

addify_quote: 3
addify_rfq: 1
addify_rfq_fields: 1
attachment: 639
aw_workflow: 3
carts: 10
event_ticket: 7
event_ticket_email: 1
global_product_addon: 1
nav_menu_item: 4
odr_order_bump: 2
odr_template: 1
page: 29
pdr_design_templates: 1
pdr_product_base: 17
post: 1
pos_outlet: 1
pos_receipt: 1
pos_register: 1
pos_temp_order: 1
product: 171
product_variation: 94
revision: 16
shipping_package: 2
shop_bogof_rule: 1
shop_coupon: 11
shop_order: 115
shop_order_refund: 15
shop_subscription: 10
wcpf_item: 4
wcpf_project: 1
wc_booking: 1
wc_membership_plan: 2
wc_order_status: 11
wc_user_membership: 2
wishlist: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (5) ###

Jetpack: by Automattic – 12.5-a.1
WooCommerce Back In Stock Notifications: by WooCommerce – 1.6.3
WooCommerce Payments: by Automattic – 6.2.2
WooCommerce: by Automattic – 7.9.0
WP Mail Logging: by WP Mail Logging Team – 1.12.0

### Inactive Plugins (86) ###

Admin Order Modifier for WooCommerce: by Robot Dwarf – 1.0.3
Affiliate For WooCommerce: by StoreApps – 3.3.1 (update to version 6.20.0 is available)
Affiliate Program For WooCommerce: by E Plugins – 1.2.1
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1 (update to version 3.0.4 is available)
Bundle Builder For WooCommerce: by HighAddons – 1.0.0
Cart Reports for WooCommerce: by WooCommerce – 1.2.10 (update to version 1.3.3 is available)
Code Snippets: by Code Snippets Pro – 2.14.1
Conditional Checkout Fields for WooCommerce: by FME Addons – 1.0.6
Edit Order by Customer: by Addify – 1.0.1
Facebook for WooCommerce: by Facebook – 2.6.27
FooSales for WooCommerce: by FooSales – 1.18.2
Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.6.0

Lottery for WooCommerce: by FantasticPlugins – 4.8
Order Bump for WooCommerce: by FantasticPlugins – 1.4
Phone Orders & Payments: by 99w – 1.0.1 (update to version 1.4.0 is available)
Point of Sale for WooCommerce: by Actuality Extensions – 5.4.1 (update to version 6.0.5 is available)
Price By Country: by HighAddons – 1.0.2 (update to version 1.0.6 is available)
Product Designer for WooCommerce: by FantasticPlugins – 1.7
Product Filters for WooCommerce: by WooCommerce – 1.2.5 (update to version 1.4.10 is available)
Quote for WooCommerce: by WPExperts.io – 1.0.0
Rental Products: by 99w – 3.0.5 (update to version 4.3.3 is available)
Request a Quote for WooCommerce: by Addify – 2.4.9
Storefront Powerpack: by WooCommerce – 1.6.1 (update to version 1.6.2 is available)
Tiered Price Table for WooCommerce: by Kolya Lukin – 4.0.0
TikTok: by TikTok – 1.0.9
USPS Simple Shipping for Woocommerce: by dangoodman – 1.5.5
Wholesale For WooCommerce: by wpexpertsio – 1.6.0
WooCommerce 360° Image: by WooCommerce – 1.1.20 (update to version 1.3.0 is available)
WooCommerce Accommodation Bookings: by WooCommerce – 1.1.24 (update to version 1.1.43 is available)
WooCommerce Additional Variation Images: by WooCommerce – 1.9.0 (update to version 2.3.2 is available)
WooCommerce Admin: by WooCommerce – 2.6.5
WooCommerce Advanced Ajax Layered Navigation: by WooCommerce – 1.5.0 (update to version 2.0.1 is available)
WooCommerce Advanced Notifications: by WooCommerce – 1.2.30 (update to version 1.4.1 is available)
WooCommerce Advanced Shipping Packages: by Jeroen Sormani – 1.1.8 (update to version 1.1.11 is available)
WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.26 (update to version 4.1.2 is available)
WooCommerce Blocks: by Automattic – 5.9.0
WooCommerce Bookings: by WooCommerce – 1.15.37 (update to version 2.0.0 is available)
WooCommerce Box Office: by WooCommerce – 1.1.31 (update to version 1.1.54 is available)
WooCommerce Brands: by WooCommerce – 1.6.24 (update to version 1.6.55 is available)
WooCommerce Bulk Stock Management: by WooCommerce – 2.2.31 (update to version 2.2.35 is available)
WooCommerce Buy One Get One Free: by Oscar Gare – 2.1.9 (update to version 4.1.0 is available)
WooCommerce Checkout Field Editor: by WooCommerce – 1.6.1 (update to version 1.7.10 is available)
WooCommerce Composite Products: by SomewhereWarm – 8.1.1 (update to version 8.10.1 is available)
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.15.2
WooCommerce Currency Converter: by WooCommerce – 1.6.25 (update to version 2.0.2 is available)
WooCommerce Customer/Order/Coupon CSV Import Suite: by SkyVerge – 3.11.0 (update to version 3.12.0 is available)
WooCommerce Deposits: by WooCommerce – 2.1.6 (update to version 2.1.7 is available)
WooCommerce Distance Rate Shipping: by Automattic – 1.0.26 (update to version 1.3.0 is available)
WooCommerce Dynamic Pricing: by Element Stark – 3.1.24 (update to version 3.2.2 is available)
WooCommerce Flat Rate Box Shipping: by WooCommerce – 2.0.16 (update to version 2.2.0 is available)
WooCommerce Freshdesk: by Automattic – 1.1.27 (update to version 1.3.0 is available)
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
WooCommerce Google Analytics Pro: by SkyVerge – 1.10.0 (update to version 2.0.10 is available)
WooCommerce Measurement Price Calculator: by SkyVerge – 3.19.1 (update to version 3.22.0 is available)
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.20 (update to version 4.1.0 is available)
WooCommerce Order Barcodes: by WooCommerce – 1.3.23 (update to version 1.6.5 is available)
WooCommerce Order Status Manager: by SkyVerge – 1.13.2 (update to version 1.15.2 is available)
WooCommerce Payfast Gateway: by WooCommerce – 1.5.4 (update to version 1.5.7 is available)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Points and Rewards: by WooCommerce – 1.7.38
WooCommerce Pre-Orders: by WooCommerce – 1.5.30 (update to version 2.0.3 is available)
WooCommerce Product Add-ons: by WooCommerce – 6.4.4
WooCommerce Product Bundles: by SomewhereWarm – 6.8.0 (update to version 6.22.2 is available)
WooCommerce Product CSV Import Suite: by WooCommerce – 1.10.41 (update to version 1.10.60 is available)
WooCommerce Product Table: by Codup – 1.2.5.4
WooCommerce Product Vendors: by WooCommerce – 2.1.49 (update to version 2.1.80 is available)
WooCommerce Quick View: by WooCommerce – 1.4.0 (update to version 1.7.0 is available)
WooCommerce Referral System: by Codup.io – 1.3.7.6 (update to version 1.3.9.24 is available)
WooCommerce Sale Flash Pro: by WooCommerce – 1.2.20 (update to version 1.3.0 is available)
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18 (update to version 2.3.1 is available)
WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.13 (update to version 2.5.0 is available)
WooCommerce Slack: by WooCommerce – 1.2.8 (update to version 1.3.0 is available)
WooCommerce Smart Coupons: by StoreApps – 4.17.5 (update to version 8.2.0 is available)
WooCommerce Software Add-On: by WooCommerce – 1.7.19 (update to version 1.9.1 is available)
WooCommerce Square: by WooCommerce – 4.1.0
WooCommerce Store Catalog PDF Download: by WooCommerce – 1.10.27 (update to version 2.1.1 is available)
WooCommerce Store Credit: by Themesquad – 3.6.1 (update to version 4.3.2 is available)
WooCommerce Stripe Gateway: by WooCommerce – 7.4.2
WooCommerce Subscriptions: by WooCommerce – 3.0.13 (update to version 5.3.1 is available)
WooCommerce Table Rate Shipping: by WooCommerce – 3.0.30 (update to version 3.1.1 is available)
WooCommerce USPS Shipping: by WooCommerce – 4.4.50 (update to version 4.7.1 is available)
WooCommerce WishLists: by Element Stark – 2.2.4 (update to version 2.2.10 is available)
WooCommerce Zapier: by OM4 – 2.0.7 (update to version 2.7.2 is available)
Woo Product Table PRO: by WooBeWoo – 1.4.4
WP STAGING: by WP-STAGING – 2.8.8

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

WP STAGING Optimizer: by René Hermenau – 1.4.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: booking (booking)
bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
lottery (lottery)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
wbb_bundle_builder (wbb_bundle_builder)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
exclude_from_catalog (exclude_from_catalog)
exclude_from_search (exclude_from_search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #5 - /shop/
Basket: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: #107 - /lost-license/

### Theme ###

Name: Storefront
Version: 4.4.1
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: -----
Subscriptions-core Library Version: 6.0.0
Subscription Statuses: wc-on-hold: 5
wc-cancelled: 1
wc-active: 3
wc-expired: 1

WooCommerce Account Connected: ✔ Yes
Active Product Key: ❌ No

### Store Setup ###

Country / State: United Kingdom

### Subscriptions by Payment Gateway ###

other: wc-active: 1
wc-cancelled: 1
wc-expired: 1
wc-on-hold: 1

WooPayments: wc-active: 1
wc-on-hold: 4

### Payment Gateway Support ###

WooPayments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Direct bank transfer: products

### Back In Stock ###

Database Version: 1.6.3
Loopback Test: ✔

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-08-04 06:16:48 +00:00
Options: ✔
Notes: 166
Onboarding: completed

### WooCommerce Payments ###

Version: 6.2.2
Connected to WPCOM: Yes
Blog ID: ---
Account ID: ---

### Action Scheduler ###

Canceled: 2
Oldest: 2023-07-22 05:32:33 +0000
Newest: 2023-08-03 06:33:27 +0000

Complete: 95
Oldest: 2023-07-03 12:43:09 +0000
Newest: 2023-08-03 09:23:56 +0000

Failed: 14
Oldest: 2021-06-14 11:03:07 +0000
Newest: 2023-08-03 09:13:21 +0000

Pending: 1
Oldest: 2023-08-04 06:30:05 +0000
Newest: 2023-08-04 06:30:05 +0000

### Status report information ###

Generated at: 2023-08-03 09:28:10 +00:00

csmcneill commented 1 year ago

My tests confirm that this only occurs when WCPay is enabled if WCPay Subs is enabled. Disabling WCPay Subs at Payments > Settings resolves the issue.

Additionally, if I install and activate WC Subs without WCPay active, this same issue occurs—which makes me believe that this is related to subs core.

csmcneill commented 1 year ago

There is a display: none; option for this specific element:

Markup on 2023-08-03 at 18:19:39

If I comment this out via my browser's developer tools (GIF here—it's too big to upload), it shows as expected.

It seems like when WCPay Subs or WC Subs are enabled, this is hidden programmatically.

htdat commented 1 year ago

This issue seems to be caused by WCPay Subscription, so assigning to @Automattic/quark (based on team responsibilities Pc2DNy-3z-p2) cc @diegocurbelo as team lead.

Assigning as part of Gamma Triage process PcreKM-yM-p2.

thenbrent commented 1 year ago

The core issue here is being handled here: https://github.com/Automattic/woocommerce-subscriptions-core/issues/190

htdat commented 11 months ago

The core issue was fixed. I am closing this issue.