Closed msofnoteris closed 11 months ago
zmaglica
commented
1 year ago Hi there.
I apologize for the troubles you have with the WooCommerce Payments plugin. I have noticed that the plugin version you are using is 6.3.2. There is a new version of the plugin (at the moment of writing). Could you please try updating the plugin to the latest version and see if you still encounter the error?
msofnoteris
commented
1 year ago Hi Zvonimir,
I've taken the step of updating the plugin in question, but unfortunately, the issue still seems to be persisting. I greatly appreciate your assistance in addressing this matter further.
Thank you for your time and consideration.
zmaglica
commented
1 year ago Hi Zvonimir, I've taken the step of updating the plugin in question, but unfortunately, the issue still seems to be persisting. I greatly appreciate your assistance in addressing this matter further.
Could you please provide any console logs you have? Specifically, do you have any error logs from the console besides the 403s?
It's challenging to diagnose the problem without knowing the specific website. If you'd prefer to keep this information confidential, you can open a support ticket here and reference this conversation.
Note: Details shared with our customer support remain private and are not publicly accessible as they might be on a repository. This allows us to address your concerns more efficiently and in greater detail.
AbhinavSakalle
commented
1 year ago Reported in 6775440-zen. Rolling back to 6.3.1 fixed the problem.
zmaglica
commented
12 months ago I think with the latest version of the plugin we manage to resolve this issue. Could you please try to update the plugin and try again?
naman03malhotra
commented
11 months ago Closing this for now. Please feel free to open it again with steps to reproduce.
1. Description
When I navigate to the "Payments > Overview" section, the page briefly appears before disappearing.
2. Errors
2.1 Frontend/Console
2.2 Backend/debug.php
The Automattic\WooCommerce\Admin\API\Options::update_options function is deprecated since version 6.3.3. Status Report
WordPress Environment
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Server Environment
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Post Type Counts
attachment: 90 custom_css: 1 customize_changeset: 1 elementor_library: 81 language_switcher: 4 nav_menu_item: 8 page: 14 post: 5 product: 3 product_variation: 12 revision: 631 shop_order: 58 wp_global_styles: 1
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ✔
Active Plugins (27)
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WebP Express: by Bjørn Rosell – 0.25.6 WooCommerce Checkout Field Editor: by WooCommerce – 1.7.9 (update to version 1.7.10 is available) Coinbase Commerce for WooCommerce: by Infinue – 1.2.3 WooCommerce EU VAT Number: by WooCommerce – 2.8.4 (update to version 2.8.7 is available) WooCommerce Payments: by Automattic – 6.3.2 WooCommerce PayPal Payments: by WooCommerce – 2.2.2 WooCommerce Shipping & Tax: by WooCommerce – 2.3.3 WooCommerce: by Automattic – 8.0.3 Wordfence Security: by Wordfence – 7.10.3 Yoast SEO: by Team Yoast – 21.0 WP File Manager: by mndpsingh287 – 7.2 LiveChat: by LiveChat – 4.5.12
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Health Check Troubleshooting Mode: by – 1.9.1
Settings
API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –
WC Pages
Shop base: #1979 - /shop/ Cart: #1980 - /cart/ Checkout: #1981 - /checkout/ My account: #1982 - /my-account/ Terms and conditions: ❌ Page not set
Theme
Name: Hello Elementor Child Version: 1.0.1 Author URL: https://elementor.com/ Child Theme: ✔ Parent Theme Name: Hello Elementor Parent Theme Version: 2.8.1 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: ✔
Templates
Overrides: –
WooCommerce PayPal Payments
Onboarded: ✔ Shop country code: GB WooCommerce currency supported: ✔ Advanced Card Processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: ✔
Admin
Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-08-31 12:46:26 +00:00 Options: ✔ Notes: 98 Onboarding: skipped
WooCommerce Payments
Version: 6.3.2 Connected to WPCOM: Yes Blog ID: 215848125 Account ID: acct_1MdumYCStyoSp5oH
Action Scheduler
Complete: 188 Oldest: 2023-07-31 03:05:01 +0000 Newest: 2023-08-30 12:30:28 +0000
Failed: 8 Oldest: 2023-02-20 21:34:20 +0000 Newest: 2023-08-30 10:45:34 +0000
Pending: 2 Oldest: 2023-08-30 17:13:34 +0000 Newest: 2023-08-30 17:13:34 +0000
Status report information
Generated at: 2023-08-30 13:46:00 +00:00 `