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Automattic / woocommerce-payments

Accept payments via credit card. Manage transactions within WordPress.
https://wordpress.org/plugins/woocommerce-payments/
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[GlobalStep] "Error: Your card was declined." notice fails to display after adding a "4000000000000002" card on the "My Account > Add payment method" page. #8079

Closed gglobalstep closed 7 months ago

gglobalstep commented 9 months ago

Bug Description:

"Error: Your card was declined." notice fails to display after adding a "4000000000000002" card on the "My Account > Add payment method" page.

Environment:

Woocommerce Version: WooCommerce 8.5.1 WooCommerce Payments: 7.1.0-test-4 WordPress version: v6.4.2

PC: Windows 10, Chrome(Version 120.0.6099.225) Firefox (Version 121.0.1)

Steps To Reproduce:

  1. Create any test site.
  2. Install and activate all the required plugins.
  3. Install the WooCommerce Payments.
  4. Complete WooCommerce Payments KYC flow.
  5. Go to the My Account > Add payment method page.
  6. Fill the form in with card number 4000000000000002.
  7. Click on the "Add payment method" button.
  8. Observe that, "Error: Your card was declined." notice fails to display after adding a "4000000000000002" card.

Actual Result:

"Error: Your card was declined." notice fails to display after adding a "4000000000000002" card on the "My Account > Add payment method" page.

Expected Result:

"Error: Your card was declined." notice should be displayed after adding a "4000000000000002" card on the "My Account > Add payment method" page.

Screenshot:

Chrome browser: #8079 1

Firefox browser: #8079 2

Isolating the problem (mark completed items with an [x]):

` ### WordPress Environment ### WC Version: 8.5.1 REST API Version: ✔ 8.5.1 WC Blocks Version: ✔ 11.8.0-dev Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: ✔ ### Server Environment ### Server Info: nginx PHP Version: 8.1.27 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.4.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 10.4.30-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.5.1 WC Database Prefix: wp_ Total Database Size: 5.18MB Database Data Size: 2.48MB Database Index Size: 2.70MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.22MB + Index: 0.27MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.20MB + Index: 0.16MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 0.30MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB wp_posts: Data: 0.09MB + Index: 0.06MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.25MB + Index: 0.48MB + Engine InnoDB wp_wc_order_addresses: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Post Type Counts ### attachment: 24 page: 10 post: 3 product: 23 product_variation: 7 revision: 13 shop_coupon: 4 shop_order_placehold: 86 wp_navigation: 1 wp_template: 2 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (8) ### Query Monitor: by John Blackbourn – 3.15.0 Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1 Code Snippets: by Code Snippets Pro – 3.6.2 Companion Plugin: by Osk – 1.30 WooCommerce Payments Dev Tools: by Automattic – WooPayments: by Automattic – 7.1.0-test-4 Woo Subscriptions: by WooCommerce – 5.9.1 WooCommerce: by Automattic – 8.5.1 ### Inactive Plugins (0) ### ### Dropin Plugins (3) ### advanced-cache.php: advanced-cache.php db.php: Query Monitor Database Class (Drop-in) object-cache.php: Memcached ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Storefront Version: 4.5.4 Author URL: https://woo.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### WooPayments ### Version: 7.1.0-test-4 Connected to WPCOM: Yes WPCOM Blog ID: 228449047 Account ID: acct_1Obef6CEULx7Scnf Payment Gateway: Enabled Test Mode: Enabled Enabled APMs: card WooPay: Enabled (product,cart,checkout) WooPay Incompatible Extensions: No Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: basic Multi-currency: Enabled Public Key Encryption: Disabled Auth and Capture: Enabled Documents: Disabled Logging: Enabled ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://crookedly-superb.jurassic.ninja Subscriptions-core Library Version: 6.7.1 Subscription Statuses: wc-active: 13 wc-cancelled: 1 WooCommerce Account Connected: ❌ No Report Cache Enabled: ✔ Yes Cache Update Failures: ✔ 0 failure ### Store Setup ### Country / State: United States (US) — California ### Subscriptions by Payment Gateway ### WooPayments: wc-active: 13 wc-cancelled: 1 ### Payment Gateway Support ### WooPayments: products refunds multiple_subscriptions subscription_cancellation subscription_payment_method_change_admin subscription_payment_method_change_customer subscription_payment_method_change subscription_reactivation subscription_suspension subscriptions subscription_amount_changes subscription_date_changes tokenization add_payment_method ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-linked settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-01-24 07:26:28 +00:00 Options: ✔ Notes: 67 Onboarding: skipped ### Action Scheduler ### Canceled: 37 Oldest: 2024-01-23 07:59:23 +0000 Newest: 2024-01-23 12:09:18 +0000 Complete: 621 Oldest: 2024-01-23 07:27:23 +0000 Newest: 2024-01-23 08:59:43 +0000 Failed: 4 Oldest: 2024-01-23 07:29:32 +0000 Newest: 2024-01-23 08:25:44 +0000 Pending: 15 Oldest: 2024-01-24 07:27:23 +0000 Newest: 2024-03-23 09:00:52 +0000 ### Status report information ### Generated at: 2024-01-23 15:47:52 +00:00 `
pierorocca commented 7 months ago

Related to #8080?